Driver / Receptionist

Job summary

Welcome to FCMS!

Post: Driver/Receptionist

Pay: Standard rate is £13.00 per hour plus evening, weekend and bank holiday enhancements

Hours: Bank Flexible hours to cover evenings, weekends, overnights and bank holidays.

Accountable to: Operational Specialist

Base: West Lancs (Ormskirk) Out Of Hours Service based within Ormskirk General Hospital

*Please note that our roles are not being considered for sponsorship at this time*

Overview of the Role: As a Receptionist / Driver you will behelping to deliver a safe and quality Out Of Hours GP service where you will also act as a driver to clinicians when home visits are required.

Main duties of the job

This is a Patient facing role where you will be representing FCMS at the OOH reception desk, greeting and assisting patients where necessary including other reception duties in line with the operational duties of the service. You will also be providing a professional and high-quality driving service for the GP Out of Hours Service to enable our Clinicians to complete home visits when required.

About us

The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services.

Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do.

Come and be a part of our amazing team!

We offer NHS Pension

Cycle to Work Scheme

Career Development Opportunities

Attendance Bonus

Staff Benefit Scheme

Free Tea & Coffee

Eye Care Contributions

Details

• Date posted: 28 August 2026
• Pay scheme: Other
• Salary: £13 an hour Overnight, Weekend and Bank Holiday Enhancements
• Contract: Bank
• Working pattern: Part-time
• Reference number: U0051-26-0057
• Job locations: Ormskirk District General Hospital, Wigan Road, Ormskirk, Lancashire, L39 2AZ, United Kingdom

Job responsibilities

To be able to always follow strict procedures and protocols

To work with the clinical team and liaise with our other services to support safe and effective service delivery, ensuring patients receive appropriate care in a timely manner.

When necessary, to be able to complete stocktakes of medical equipment

Using a Patient Record system experience of Adastra would be an advantage

To complete routine administration checks when working overnight

Always ensuring full patient confidentiality

To work individually or as part of a team

To undertake all relevant training consistent with the requirements of the post

To be flexible in roles undertaken according to the business need

To be available especially on the overnight shifts but with flexibility to work during the day when required

To handle drug stock and replenish when used.

To undertake vehicle checks

To maintain and attend all mandatory training

Our key expectations are:

Self-awareness Living authentically

Adaptability- Being ready to adjust depending on the situation

Openness What you see is what you get

Positivity with a real sense of being able to strive for the impossible

Generosity of spirit- Everyday should be an opportunity to act with kindness

Ability to have fun Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:

Fun: People rarely succeed unless they are having fun. Happiness is healthy!

Awesome: We arent here to be average, were here to be awesome!

Humble: Were here to make a difference to the lives of others, NOT to see how important we can become

Brave: We challenge the norm. We have the courage to get the difficult jobs done

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check.