Domestic Supervisor

Job overview

At LUHFT everything we do works towards our mission of supporting our patients, staff and our local communities to lead happier, healthier, fairer lives. Our Domestic Team go the extra mile and to make a Safe and clean environment for our patients, visitors.

We are currently looking for an enthusiastic Domestic Supervisor to join the Team at Liverpool Women's Hospital.

You will have a good knowledge of the  National Standards of Cleanliness 2025, COSHH and Infection Prevention & Control procedures, you will need effective IT, written and verbal communication skills. Knowledge and experience of supervising a cleaning service  and be able to work under pressure with the ability to work as part of a team using your own initiative is essential, with some flexibility in order to meet the demands  of the service, with  the ability to motivate the team.

Supervisory experience is essential  for this role.

Main duties of the job

You will be required to work, maintain and monitor to the National Standards of Cleanliness 2025, by coordinating and supervising the cleaning team, to provide direct Supervision and organisation to a team of domestic staff.

To arrange cover for absences and untoward incidences and facilitate adjustment of work schedules in light of daily requirements to meet the exigencies of the service and maintain acceptable standards of clean.

To ensure all staff in the team are working to trust policies and are properly instructed and trained in the use of standard operating methods, equipment and techniques required to provide a clean and safe environment.

Detailed job description and main responsibilities

Supervise the performance of staff within the team to ensure that approved standard operating procedures are adhered to in the delivery of day to day cleaning of all areas of the Trust.

Ensure that the team operates at all times to highest standards of customer care safety and efficiency. and that cleaning operations are conducted properly and safely by members of the team in accordance with departmental standard operating procedures.

To cover all absences within the supervision team, completing all relevant documentation

To sanction domestic holidays, keeping to the agreed levels allowed per team

Ensure all procedures are followed in regards to cleaning requests from Infection control and the cleans are correctly documented (in light of recent events)

To attend all relevant/mandatory training courses even if its outside their normal shift times

To support all staff employed within the team and facilitate and deliver effective induction into the organisation and job specific training to deal with all aspects of their role ensuring that all members of the team are properly trained in the use of equipment and chemicals employed in the delivery of the service

Arrange short term absence cover to ensure all areas are covered.

To adjust on a short term basis daily service provision making changes to existing arrangements in event of staff absence or untoward incidences.

Liaise with service users and local managers over any issues which may interfere with correct service delivery, or concerns over service standards reporting any concerns to line management.

Complete regular Quality control checks as directed by the line managers, undertaking and facilitating remedial action where necessary

To arrange, plan and deliver specific cleaning to areas such as periodic tasks

To risk asses, arrange plan and control highly complex cleaning processes which require strict compliance to environmental control and health and safety operating procedures eg Hydrogen Peroxide Fogging

Conduct general risk assessments for new tasks or new areas and supply these to line managers

Report all accidents and defects with machinery or buildings using the appropriate reporting system

Regularly monitor and exercise control over the usage and storage of cleaning consumables, ensuring their safe and secure storage and requisition additional stocks as required

Complete departmental control procedures covering the use of consumables, staff deployment.

To be responsible for the operation of the team within strict financial parameters determined by the line manager. Providing explanation where required of variance from planned expenditure.

Conduct staff interviews which will include appraisal, sickness, bereavement, discipline and grievance. These duties will be conducted in accordance with the policies and procedures of the Trust but will require the post-holder to exercise tact and diplomacy. He/she will report concerns over individual staff performance to their line manager in accordance with Trust Policy.

Ensure the ongoing appraisal and personal development plans of staff within the team are maintained in accordance with Trust policy.

To demonstrate leadership at all times acting as a role model to motivate subordinate staff, leading by example, and maintaining high standards of personal hygiene and appearance.

The post-holder will support the management team for Domestic Services at the Trust