Domestic Supervisor

Job overview

We are looking to recruit self-motivated individual to join the Domestic Department at Worthing Hospital as a  Domestic Supervisor , who can work on their own and/or as part of a team, the post holder will be responsible for managing Domestic staff on a daily basis ensuring National Cleaning Standards are upheld.

Additional details: Between Monday and Sunday, 37.5 hours per week (day time)

Should you require Additional Support with completing your Application, please contact the Facilities and Estates Recruitment Team via email below:

[email protected]

Before applying for the position, please review the job description and person specifications to ensure your qualifications and experience meet the required criteria.

Main duties of the job

The post holder will be responsible for managing Domestic staff, which will include Appraisals, Health and Wellbeing Management, Monitoring Standards, Rotas, Mandatory Training.

Detailed job description and main responsibilities

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.

At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us

Communications and Relationship skills

• Maintain the confidentiality of information about patients, staff and other health service business in accordance with Trust Policy.
• Provide effective communication and to support and facilitate all types of meetings which have relevance to the operation of the department
• To aid Hospital staff, visitors and patients when faced with difficult situations caused by third parties, following Trust policies and procedures.
• To be able to communicate sensitive issues when dealing with the deceased family using tact and respect.
• Guide and direct visitors and deal with telephone calls in a helpful and friendly manner, taking written notes of any relevant information
• To investigate and resolve complaints speedily and effectively, keeping a positive image of the department even when feedback is less than positive.
• Take a leading role in any departmental Information Technology initiatives.
• Provide advice and support to the Domestic team.

Qualifications and Experience

• As per Job Specification

Analytical and Judgemental skills

• To maintain effective and efficient records of all Domestic services, observing varying trends and evidencing them to the Senior Domestic Supervisor.
• Communicate daily with all users regarding any variation in services that may be required. Using judgement to rearrange priorities when necessary and in consultation with the Assistant Domestics  Manager;  implementing contingency plans as appropriate
• Understand and adhere to procedures for dealing with complaints and ensure they are dealt with promptly and sympathetically.  Be capable of writing a report of an incident if required to do so.

Planning and Organisational skills

• Attend daily briefing meeting with the Senior Domestic Supervisor, and liaise with other Supervisors. To ensure operational continuity and appraise colleagues of any human resource, disciplinary or logistical problems
• Respond to the bleep and subsequent messages, deploying staff appropriately.
• Planning / scheduling of rosters and appropriate annual leave within the team to ensure the service is well covered at all times.