Domestic Assistant Band 2

Job details

• Branch: M'felt/C'stown incl Mid Ulster Hosp
• Location: Magherafelt Community Area
• Directorate: Women, Children & Families Division
• Functional Area: Domestic Service
• Salary: Band 2 (£24,465)
• Contract Type: Permanent
• Opening Date: 13/08/26
• Closes: Thu, 27 August 2026 @ 5:00 PM
• Interview Dates: TBC

Notes

Online and manual applications accepted. Important Information If you are submitting a manual application, please post it to: Recruitment Shared Services, Rosewood Villa, Longstone Hospital Site, 73 Loughgall Road, Armagh, BT61 7PR. Applications received after the advertised closing date/time cannot be considered, so please allow enough time for postage. A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026. Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week. Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards. Flexible Working We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role. Find out more about flexible working options on our website.

JOB DESCRIPTION

JOB TITLE: Domestic Assistant

BAND: 2

DIRECTORATE/DIVISION: Paediatrics, Women’s & Corporate Support Services

INITIAL LOCATION: Magherafelt Community Area

REPORTS TO: Domestic Manager/Supervisor

ACCOUNTABLE TO: General Manager Trust wide Catering/Domestic Services NHSCT

FLEXIBLE WORKING Fixed working patterns, Part-time working

JOB SUMMARY

The post holder is part of a team responsible for developing and maintaining a high standard of service to all patient/clients/staff/customers.

The post holder will assist in the provision of Domestic Services within N.H.S.C.T. and assist in providing these services to the highest possible standard, within budgetary requirements with Domestic Safety procedures.

KEY RESULT AREAS / MAIN RESPONSIBILITIES

Floor maintenance duties to include use of vacuum cleaners, buffing and floor scrubbing machines.

Cleaning all sanitary areas.

Cleaning of all furniture/fittings and general dusting duties, low and high level cleaning.

Removal and rehanging of bed screens, curtains etc.

Cleaning of walls, windows, glass partitions and other periodic duties as required such as carpet cleaning.

The collection and removal of waste and replacement of waste sacks, hand-towels, soaps, toilet rolls, etc.

Carry out Ward Catering and Kitchen Duties as required

Receipt and storage of cleaning materials.

General securing of buildings. (May include operation of electronic alarm systems).

Carry out other duties including Catering as may be assigned from time to time by the Support Services Supervisor and General Manager Domestic Services Trustwide.

Observation of Trust Policies and Procedures relating to Domestic Services and Catering as instructed.

Removal and re-changing of bed screens and curtains.

Carry out, sign and date all cleaning duties in accordance with cleaning schedules.

Ordering, receiving and receipting non-foodstuffs and cleaning materials.

Following cleaning methods as per instruction and work schedules for all equipment, surfaces and floors.

Wearing of protective clothing supplied and adherence to C.O.S.H.H. and Health and Safety regulations at all times.

Attend all relevant training/refresher training sessions.

Communicating with patients regarding complaints and during daily tasks.

Undertake any other duties appropriate to the grade as required by the General Manager/Deputy General Manager for Domestic Services.

GENERAL RESPONSIBILITIES

Employees of the Trust will be required to promote and support the mission and vision of the service for which they are responsible and:-

At all times provide a caring service and to treat those with whom they come into contact in a courteous and respectful manner

At all times demonstrate practice the HSC values of Working Together, Excellence, Openness & Honesty and Compassion

Carry out their duties and responsibilities in a manner which assures patient and client safety

Comply with all instructions in regard to Infection Prevention and Control

Demonstrate their commitment by their regular attendance and the efficient completion of all tasks allocated to them

Comply with the Trust’s Smoke Free Policy

Carry out their duties and responsibilities in compliance with health and safety policy and statutory regulations

Adhere to equal opportunities policy throughout the course of their employment

Ensure the ongoing confidence of the public in service provision

Adhere to the Code of Conduct for HSC Employees which aims to guide staff, managers and employers in the work that they do and the decisions and choices they have to make. Professional staff are expected to follow the code of conduct for their own professions as well as this code.

The post holder will promote and support effective team working, fostering a culture of openness and transparency. The post holder will ensure that they take all concerns raised with them seriously and act in accordance with the NHSCT Raising Concerns Policy and their professional code of conduct, where applicable.

RECORDS MANAGEMENT

All employees of the Northern Health & Social Care Trust are legally responsible for all records held, created or used as part of their business within the Northern Health and Social Care Trust, including patient/client, corporate and administrative records whether paper based or electronic and also including e-mails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information Act 2000, the Environment Regulations 2004, the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Employees are required to be conversant and to comply with the Northern Health and Social Care Trust policies on Information Governance including (for example) the ICT Security Policy, Data Quality and Data Protection Policy and Records Management Policy and to seek advice if in doubt.

SALARY

Band 2 £24852.00 - £24852.00 (pro-rata for part-time)

RIGHT TO WORK IN THE UK

Please note this role may not meet the requirements for a Skilled Worker visa (including a Heath and Care Worker visa) and the Trust therefore would be unable to employ anyone that requires Sponsorship. For further information visit the UK Visas and Immigration website (https://www.gov.uk/government/organisations/uk-visas-and-immigration).

HOURS

Monday to Friday – 12.5hrs per week

Normal full-time hours of duty are 37½ hours per week, exclusive of meal times

MEDICAL

Appointment will be subject to a successful pre-employment health assessment.

HOLIDAYS

27 days each year; 29 days after 5 years’ service; 33 days after 10 years’ service and 10 statutory and public holidays. Pro Rata

PENSION

The post-holder can participate in the Health Social Care Pension Scheme.

NORTHERN TRUST BENEFITS You can explore the benefits on offer to you in the Northern Trust by clicking here

PROBATIONARY PERIOD

You will serve a probationary period of normally six months.

WAITING LIST

A waiting list may be compiled for similar permanent/temporary, full/part time posts which may arise within the next 6 months.

PAY PROTECTION

Legacy Trust Staff who apply for a promotion after 1 April 2011 should be aware that they will lose their legacy protection arrangements and will be entitled to pay protection in accordance with circular HSS (JNF)(1) 2011.

This circular will also apply to legacy staff who are currently in receipt of protection and who move post on promotion.

Completed application forms should be returned to the BSO Recruitment and Selection Shared Services Centre on or before the closing date as stated in the advertisement.

Canvassing, either directly or indirectly, will be an absolute disqualification.

We will review this Job Description and it may include any other duties and responsibilities we determine in consultation with the jobholder. We do not intend it to be rigid and inflexible but rather to provide guidelines within which the jobholder works.

Jan 2026

PERSONNEL SPECIFICATION

Title of Post: Domestic Assistant

Band of Post: 2

Notes to applicants

You must clearly demonstrate on your application form under each question, how you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria.

Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.

Proof of qualifications and/or professional registration will be required if an offer of employment is made – if you are unable to provide this, the offer may be withdrawn.

Volunteering experience may be considered appropriate in particular for roles within the context of direct patient/client care.

ESSENTIAL CRITERIA

SECTION 1: The following are ESSENTIAL criteria which will initially be measured at shortlisting stage although may also be further explored during the interview/selection stage. You should therefore make it clear on your application form whether or not you meet these criteria. Failure to do so may result in you not being shortlisted. The stage in the process when the criteria will be measured is stated below.

Factor

Criteria

Method of Assessment

Experience Qualifications/ Registration

N/A

Other

Willingness to complete

Level 2 CIEH Food Safety Certificate and

Enviromental Cleaniness for Domestic Staff

Shortlisting by Application Form

SECTION 2: The following are ESSENTIAL criteria which will be measured during the interview/ selection stage:

Skills / Abilities

Ability to communicate clearly, verbally and follow written instructions.

Basic numeracy & literacy skills. Ability to use own initiative.

Ability to work effectively both independently and as a team member.

Ability to cope with difficult situations in a calm and professional manner as part of a team in a patient/user focused environment.

Ability to work: Days, Afternoons & Evenings. All staff will be required to work in various locations, if needed

Interview / Test

Knowledge

Knowledge of Basic Food/ General Hygiene.

Knowledge of Health and Safety.

Understanding of the importance of confidentiality in the work place.

Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the post.

Value Based Recruitment

Value Based Recruitment is a process adopted by the Northern Trust to attract and select employees on the basis that their individual values and behaviours align with those of the Trust.

It focuses on the ‘how’ and ‘why’ people do what they do.

Candidates who are short-listed for interview will need to demonstrate at interview that they have the required knowledge, skills, competencies and values to be effective in this new role.

In answering the value based questions you have the opportunity to share examples of when you have demonstrated values relevant to the Northern Trust.

Criminal Offences, Investigations and Charges

Having a criminal record will not necessarily debar you from working with the Trust. This will depend on the nature of the position, together with the circumstances and background of your offences or other information contained on a disclosure certificate. If you require further information or a copy of the policy on the recruitment of ex-offenders, please contact the Trust Human Resources Department.

Essential Leadership Capabilities

The successful candidate will need to provide evidence and demonstrate their Leadership capabilities against the required dimension on the NHS Leadership framework.

A shortlist of candidates for interview may be prepared on the basis of the information contained in the application form. It is therefore essential that all applicants demonstrate through their application how and to what extent their experience and qualities are relevant to this post and the extent to which they satisfy each criterion specified. An assessment centre may also be used as part of the short-listing process.

Candidates who are short-listed for interview will need to demonstrate at interview that they have the required competencies to be effective in this demanding leadership role. The dimensions concerned are given in the Healthcare Leadership Model details of which can be found at http://www.leadershipacademy.nhs.uk/resources/healthcare-leadership-model.

Particular attention will be given to the following

Inspiring shared purpose

Leading with care

Evaluating information

Connecting our service

Sharing the vision

Engaging the team

Holding to account

Developing capability

Influencing for results

As part of the Recruitment & Selection process it may be necessary for the Trust to carry out an Enhanced Disclosure Check through Access NI before any appointment to this post can be confirmed.

THE NHSCT IS AN EQUAL OPPORTUNITIES EMPLOYER

Successful applicants

may be required to attend for a Health Assessment

can expect to be placed at the minimum point of the pay scale, although a higher starting salary, within the range of the pay band may be available if the person appointed has experience relevant & equivalent to the post. If the successful candidate is an existing HSC employee moving to a higher band, AfC Pay on Promotion will apply.

have the right to request Flexible Working from the 1st day of their employment. A number of flexible working provisions are offered by all HSC Organisations including Full-time working, Fixed working patterns, Part-time working, Flexi-time, Compressed/elongated hours, Average hours working patterns, Term-time working, Job-share or Homeworking for some or all of the working pattern, depending on the role being undertaken. Successful applicants are encouraged to discuss with their manager what Flexible Working provisions may be available in the role they are taking up, prior to commencing employment, to help them achieve a positive Work/Life Balance.

March 2026