Dispensary Lead in General Practice

Job summary

To lead the safe, efficient and effective operation of the practice dispensary, ensuring compliance with all relevant legislation, NHS regulations and practice policies. The post holder will oversee dispensary staff including rotas and cover, maintain accurate stock control, support financial and regulatory requirements, and ensure the safe management of medicines, including controlled drugs.

PLEASE NOTE, LIKE MANY SURGERIES, WE HAVE A POLICY WHEREBY STAFF CANNOT BE REGISTERED AS PATIENTS. IF YOU ARE CURRENTLY REGISTERED AT ALBRIGHTON MEDICAL PRACTICE AS A PATIENT, YOU WOULD NEED TO REGISTER ELSEWHERE BEFORE YOUR EMPLOYMENT COMMENCED.

Main duties of the job

• Leadership and Supervision
• Dispensing Services
• Stock Management
• Financial Responsibilities
• Controlled Drugs
• Dispensary Registration and Compliance
• Governance and Quality
• General Responsibilities

About us

Albrighton Medical Practice is a friendly and forward-thinking GP surgery committed to delivering high-quality patient care. We pride ourselves on providing a supportive working environment where staff are encouraged to develop their skills and contribute to continuous improvement.

Details

• Date posted: 28 August 2026
• Pay scheme: Other
• Salary: £15.88 an hour
• Contract: Permanent
• Working pattern: Part-time
• Reference number: A2141-26-0004
• Job locations: Shaw Lane, Albrighton, Wolverhampton, WV7 3DT, United Kingdom

Job responsibilities

• Lead and support dispensary staff in their daily duties.
• Provide training, guidance and supervision to dispensary team members.
• Assist with staff rotas and workload allocation.
• Support recruitment, induction and performance management processes.
• Ensure prescriptions are dispensed accurately, safely and efficiently.
• Maintain compliance with Standard Operating Procedures (SOPs).
• Resolve dispensing queries in liaison with GPs, pharmacists and patients.
• Ensure all dispensing records are maintained accurately.
• Monitor and maintain appropriate stock levels.
• Order medicines and dispensing supplies.
• Manage stock rotation and expiry date checks.
• Investigate and report stock discrepancies.
• Ensure secure storage of medicines at all times.
• Complete end-of-month vaccine stock reconciliations and vaccination counts.
• Maintain accurate vaccine stock records and cold chain documentation.
• Complete VAT returns and associated financial reconciliation processes relating to dispensary activity.
• Assist with claims, rebates and NHS reimbursement processes as required.
• Produce dispensary reports for the Practice Manager and Partners.
• Maintain controlled drug registers in accordance with legal requirements.
• Conduct and document regular controlled drug stock checks.
• Arrange and oversee the denaturing and destruction of controlled drugs in line with legislation and practice policy.
• Investigate and report controlled drug discrepancies immediately.
• Process patient dispensing registrations, removals and eligibility reviews.
• Maintain accurate dispensing patient records.
• Ensure compliance with NHS dispensing regulations and contractual requirements.
• Support CQC inspections and audits.
• Participate in clinical governance activities and audits.
• Investigate incidents, near misses and medication errors.
• Ensure dispensary SOPs are reviewed and updated regularly.
• Maintain confidentiality and comply with GDPR requirements.
• Ensure compliance with health and safety, COSHH, infection prevention and safeguarding policies.
• Attend team meetings and mandatory training.
• Maintain professional competence through continuing professional development.
• Undertake any other duties appropriate to the role and grade as requested by the Practice Manager.