Directorate Support Manager – Community Diagnostic Centre

Job overview

Do you enjoy leading teams, improving services and making a real difference to patient care?

Community Diagnostic Centres are transforming the way diagnostic services are delivered across the NHS. We're looking for an ambitious Directorate Support Manager (Band 6) to join our growing leadership team and help shape the future of diagnostic services across Ely and Wisbech Community Diagnostic Centres.

The CDCs play a vital role in improving access to diagnostics for local communities, supporting national diagnostic recovery priorities and delivering high-quality, patient-centred pathways closer to home.

The role supports one of the Trust's fastest-growing services, delivering thousands of diagnostic appointments each year across multiple clinical specialities.

This is an excellent opportunity for someone looking to develop towards a senior operational management career within the NHS. You'll work alongside experienced operational and clinical leaders, leading service improvement, transformation projects and pathway development across one of the Trust's most innovative services.

You will be required to travel between the 2 sites, with Ely being the main location. This is a full-time (37.5 hours) position. As part of an operational leadership team supporting a seven-day service (08:00–20:00), a flexible approach to working is required. If this sounds exciting and like the opportunity you have been waiting for, we want to hear from you!

Get in touch to discuss further.

Main duties of the job

Provide operational leadership and administrative leadership support across Ely and Wisbech Community Diagnostic Centres, ensuring high-quality, patient-centred services and supporting delivery of the national CDC programme.

Support delivery of national and local diagnostic performance targets, using data to identify risks, pressures, and improvement opportunities

Lead operational delivery across one of the region's largest Community Diagnostic Centre programmes.

Support recruitment, induction, appraisal, and development of operational staff

Contribute to service planning, pathway redesign, and new ways of working aligned to the national CDC programme

Support governance activity including incident review, complaints, information governance, and policy compliance

Act as a visible operational presence across sites, supporting consistent standards and effective communication

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have: - applied for a Graduate visa - or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

This vacancy will close at midnight on 13th September 2026.

Interviews are due to be held on 28/29th September 2026.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.