Directorate Manager

Job overview

The group of Cardiac services here at Royal Wolverhampton NHS Trust encompasses Cardiology, Cardiothoracic surgery, Cardiac Physiology and Cardiac Rehab.

We operate a tertiary service, within a purpose-built Heart and Lung centre at New Cross Hospital. Opened in 2004, this was the UK's first distinct specialist heart centre within an acute hospital site. We are proud of our work, providing highly specialised, innovative care delivered by caring, positive and forward-thinking staff. We are one of few UK centres that have surpassed pre-Covid activity levels, whilst growing new technologies and developing staff with unique skill-sets.

This is a dynamic opportunity for the right person, offering excellent learning and development prospects, built on sound operational management experience. Your role will be to provide leadership and management support, including budgetary grip and controls, oversight of quality and safety, and helping teams shape future clinical services, underpinned by continuous improvement methodology. You will work alongside a triumvirate model consisting of Group Manager, Clinical Director(s) and senior matron.

Fostering a healthy staff culture is as fundamental to us as good clinical care, and we are looking for an individual who embodies our Trust values, including principles of civility, dignity and empathy through their work and approach.

Informal discussions are welcomed and can be arranged via the contact details below.

Main duties of the job

Provide business and operational management support to the Group Manager and Senior Matron In conjunction with the Group Manager, develop business plans for the directorate.

Identify opportunities for new markets and schemes to generate additional income.

Develop appropriate strategies for inclusion in the business plan to take full advantage of these opportunities.

In conjunction with the Group Manager, be responsible for the formulation and implementation of the long-term strategic plans for the directorate.

Work closely with the Group Manager to ensure that performance monitoring within the monitoring within the directorate is robust and that contractual targets and standards are achieved.

Work with the corporate accountant to provide appropriate financial and activity information to the directorate, and support the Group Manager in managing the delegated budgets.

Working closely with the Group Manager, ensure that quality standards, both agreed with commissioners and dictated by national policy, are achieved.

Establish local quality standards to improve patient care and directorate efficiency.

Identify and implement centralised functions across the directorate to generate cost and service efficiencies..

Detailed job description and main responsibilities

Develop a directorate strategy to enhance quality standards in line with Trust objectives.

Ensure that quality initiatives are co-ordinated, implemented, and reviewed.

Deal with operational issues arising from governance reviews, and ensure action plans are implemented.

Identify opportunities for change that will improve and assist the development of clinical practice, leading to improvements in quality or efficiency.

Control and Information Systems

Manage a delegated budget to ensure and income and expenditure balance, as directed by the Group Manager.

Independently produce monthly reports through interpretation and analysis of complex data from a variety of sources to the Directorate Management team with regard to income and expenditure, activity against plan, profiled trajectories, providing explanation as to variances, where necessary.

Develop and produce the monthly performance report, key performance indicators, and other ad hoc reports, as required.

Oversee and support integrated clinical work streams in the delivery of key targets in progress towards unified pathways and other identified objectives.

Communications

Establish effective two-way communications, incorporating all staff within the directorate and the Trust. This may involve complex, sensitive information which involves reconciling conflicting views.

Ensure appropriate communication processes are in place to cascade information within the directorate. Take corrective action as necessary.

Assist in promoting the achievements and activities of the directorate internally and externally, and prepare marketing and public relations information, as required.

Ensure Team Briefing is operating effectively within the directorate. Take corrective action, as necessary.

Promote the achievements and activities of the directorate internally and externally, and liaise with the communications department.

Direct Management and Monitoring

Oversee the management of the directorate team, including regular reviews of establishment, skills mix, and levels of delegated authority.

Agree performance objectives for staff, and monitor progress.

Be conversant with employment practices and policies, and be responsible for the recruitment of staff within the directorate.

Develop and support training and education programmes to facilitate speciality development.

Oversee the investigation of complains within the directorate, and ensure appropriate action is taken.

Contribute to the development of the business plan for the directorate in line with the Trust’s objectives fir the plan period.

Lead on the centralised operational delivery of all local and national enhanced services and any other schemes or projects, as appropriate.

Support the Group Manager in the preparation of business cases to support business/ contract opportunities and investment proposals.

Ensure activity and quality targets are met.

Identify and undertake risk assessments to the contract or business success of the directorate, and produce contingency plans and options appraisals, as required. Implement agreed plans, as necessary.

Participate in workforce planning within the business planning process.

Ensure a dull performance appraisal programme is implemented within the Directorate and that all employees have a personal development plan.

Work within the framework of the Trust Human Resources strategy, policies and procedures, and facilitate compliance within the directorate.

Work within the framework of the Trust Human Resources strategy, policies and procedures to assist in the recruitment of staff within the directorate.

Review systems and patient processes within the directorate, to ensure the continual improvement of services and flow of patients, particularly to ensure streamlined pathways, producing recommendations and action plans.

Operational responsibility for the implementation of projects, as agreed with the Group Manager.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.