Directorate Manager for Ophthalmology

Job overview

This post presents a fantastic opportunity to join a multi-specialty Ophthalmic Directorate. You will work alongside an existing Group Manager to manage the overall service, having responsibility for the Ophthalmology Directorate.

As well as close working with the existing Group Manager, Matron and Clinical Director to oversee the whole Directorate, you will work alongside the Matron and each of the service clinical leads to manage, develop and improve the services within your portfolio.

This post offers a mix of elective and emergency care and is ideal for someone who wishes to be challenged, deliver improvement and progress their career.

The right person will have experience in or a demonstrable passion for delivery and management of surgical services and have a track record of performance, transformation and clinical pathway improvement delivery.

Main duties of the job

Provide business and operational management support to the Group Manager.

In conjunction with the Group Manager, develop business plans for the directorate

Identify opportunities for new markets and schemes to generate additional income

Develop appropriate strategies for inclusion in the business plan to take full advantage of these opportunities

In conjunction with the Group Manager, be responsible for the formulation and implementation of the long-term strategic plans for the directorate

Work closely with the Group Manager to ensure that performance monitoring within the monitoring within the directorate is robust and that contractual targets and standards are achieved

Work with the corporate accountant to provide appropriate financial and activity information to the directorate, and support the Group Manager in managing the delegated budgets

Working closely with the Group Manager, ensure that quality standards, both agreed with commissioners and dictated by national policy, are achieved

Establish local quality standards to improve patient care and directorate efficiency

Identify and implement centralised functions across the directorate to generate cost and service efficiencies

Detailed job description and main responsibilities

Develop a directorate strategy to enhance quality standards in line with Trust objectives

Ensure that quality initiatives are co-ordinated, implemented, and reviewed

Deal with operational issues arising from governance reviews, and ensure action plans are implemented

Identify opportunities for change that will improve and assist the development of clinical practice, leading to improvements in quality or efficiency

Control and Information Systems

Manage a delegated budget to ensure and income and expenditure balance, as directed by the Group Manager

Independently produce monthly reports through interpretation and analysis of complex data from a variety of sources to the Directorate Management team with regard to income and expenditure, activity against plan, profiled trajectories, providing explanation as to variances, where necessary

Develop and produce the monthly performance report, key performance indicators, and other ad hoc reports, as required

Oversee and support integrated clinical work streams in the delivery of key targets in progress towards unified pathways and other identified objectives

Communications

Establish effective two-way communications, incorporating all staff within the directorate and the Trust. This may involve complex, sensitive information which involves reconciling conflicting views

Ensure appropriate communication processes are in place to cascade information within the directorate. Take corrective action as necessary

Assist in promoting the achievements and activities of the directorate internally and externally, and prepare marketing and public relations information, as required

Ensure Team Briefing is operating effectively within the directorate. Take corrective action, as necessary

Promote the achievements and activities of the directorate internally and externally, and liaise with the communications department

Direct Management and Monitoring

Oversee the management of the directorate team, including regular reviews of establishment, skills mix, and levels of delegated authority

Agree performance objectives for staff, and monitor progress

Be conversant with employment practices and policies, and be responsible for the recruitment of staff within the directorate

Develop and support training and education programmes to facilitate speciality development

Oversee the investigation of complains within the directorate, and ensure appropriate action is taken

Contribute to the development of the business plan for the directorate in line with the Trust’s objectives fir the plan period

Lead on the centralised operational delivery of all local and national enhanced services and any other schemes or projects, as appropriate

Support the Group Manager in the preparation of business cases to support business/ contract opportunities and investment proposals

Ensure activity and quality targets are met

Identify and undertake risk assessments to the contract or business success of the directorate, and produce contingency plans and options appraisals, as required. Implement agreed plans, as necessary

Participate in workforce planning within the business planning process

Ensure a dull performance appraisal programme is implemented within the Directorate and that all employees have a personal development plan

Work within the framework of the Trust Human Resources strategy, policies and procedures, and facilitate compliance within the directorate

Work within the framework of the Trust Human Resources strategy, policies and procedures to assist in the recruitment of staff within the directorate

Review systems and patient processes within the directorate, to ensure the continual improvement of services and flow of patients, particularly to ensure streamlined pathways, producing recommendations and action plans

Operational responsibility for the implementation of projects, as agreed with the Group Manager

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.