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Job overview
Royal Free London NHS Foundation Trust is seeking an exceptional Director of Product and deputy CDIO to lead the vision, strategy and performance of its digital product portfolio across the Royal Free Group.
This senior leadership role within Digital Services will establishes and leads a product and platform operating model, ensuring all digital products deliver measurable value to patients, clinicians, and the organisation
The post-holder drives a culture of user-centred, data-driven, and agile delivery, while ensuring clear accountability for outcomes across the product lifecycle.
The target state is a product & platform based operating model where a product is a technology asset with clear boundaries that provides value to patients, clinicians, and corporate partners by solving a problem, achieving a goal or satisfying a need, as part of a service.
As deputy CDIO the post-holder will have a key role supporting delivery of a new model for digital at the RFL and be the formal deputy for the CDIO.
Main duties of the job
- Lead the vision, strategy and performance of the Trust’s digital product portfolio, ensuring products deliver measurable value for patients, staff and the organisation.
- Establish and embed a product and platform operating model across Digital Services, supporting consistent, user-centred and outcomes-focused delivery.
- Own product portfolio prioritisation, roadmaps and investment alignment, making clear, evidence-based trade-offs across competing clinical, operational and corporate priorities.
- Oversee the full product lifecycle, from discovery and design through to delivery, live service, continuous improvement and retirement.
- Ensure digital products are safe, secure, interoperable, cost-effective, sustainable and aligned with enterprise architecture, cyber security, service operations and Trust governance requirements.
- Build and professionalise product management capability across the Trust, including standards, frameworks, coaching, mentoring and a strong product community of practice.
- Establish clear product performance measures, benefits realisation and reporting to demonstrate value, manage risk and support executive decision-making.
- Work collaboratively with senior clinical, operational, corporate and digital leaders to ensure digital products support service transformation and improved outcomes across the Royal Free London Group.
Detailed job description and main responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Selection
Essential
- Significant senior leadership experience in product management, digital delivery or digital transformation, with a proven track record of leading complex product portfolios in a large, complex or highly regulated organisation
- Experience of setting product vision, strategy, roadmaps and prioritisation frameworks, including making evidence-based investment and trade-off decisions across competing stakeholder priorities
- Demonstrates the highest ethical standards, with a strong commitment to maintaining the trust and confidence of patients, staff and the public
- Able to remain calm, focused and adaptable under pressure, using sound judgement and a problem-solving mindset to address complex organisational and technical challenges
- Shows empathy and awareness of the needs of patients, staff and service users, with a commitment to designing digital products that improve experience and outcomes
Desirable
- Experience of working in a healthcare, NHS or similarly complex public sector environment, with an understanding of clinical, operational and regulatory considerations affecting digital product delivery
- Experience of establishing or maturing product management capability, including operating models, governance, standards, communities of practice and multidisciplinary ways of working
- Demonstrates curiosity, openness and adaptability, with a willingness to embrace new technologies, approaches and ways of working
shortlisting
Essential
- Evidence of senior product, digital or technology leadership experience, including responsibility for setting strategy, managing complex portfolios and delivering measurable outcomes.
- Evidence of experience establishing or improving product management practices, including roadmaps, prioritisation, governance, standards and lifecycle management
- Evidence of working with senior stakeholders to align digital products or services with organisational priorities, user needs, value for money and service outcomes
Desirable
- Experience of working in an NHS, healthcare or similarly complex public sector environment, with an understanding of the clinical, operational, regulatory and stakeholder challenges that shape digital product delivery
- Experience of using product performance data, benefits realisation measures and value-for-money approaches to inform prioritisation, demonstrate impact and support continuous improvement across digital products or services
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Applying for this NHS job
This advert is for Director of Product, Deputy Chief Digital and Information officer with Royal Free London NHS Foundation Trust in Royal Free London Hospital. It is listed as a Administrative and IT role. The advertised salary is £130,000 - £150,000 per annum, depending on experience. The contract type is Permanent. The application deadline is 02 Sep 2026.
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