Digital Systems Manager

Job summary

Mid Yorkshire Teaching NHS Trust (MYTT) is embarking on a major digital transformation through the implementation of the awardwinning Nervecentre Electronic Patient Record (EPR) system. This transition represents a significant step change in how clinical information is captured, accessed and used across the Trust.

MYTT has an established Digital Systems Team responsible for the management, maintenance, development and operational stability of the Trusts major clinical digital systems. The Digital Systems Manager is a key member of this team and will play a pivotal role in the transition from their portfolio of legacy systems to the new EPR.

Working Trustwide, the post holder provides specialist technical leadership, second line system support and expert advice to clinical and nonclinical users, ensuring systems are safe, reliable, compliant and aligned with the Trusts Digital Strategy.

The role involves close collaboration with Digital Services colleagues, system suppliers, clinicians and operational teams, and includes staff management responsibilities, participation in system upgrades and developments, and support for a 24/7 clinical service environment.

Please refer to the attached job description and person specification for further details.

Main duties of the job

• Manage the daytoday operation, configuration and maintenance of clinical digital systems, for example: SystmOne, Electronic Prescribing, Cancer Information Systems, PAS.
• Provide secondline application and technical support, diagnosing and resolving complex issues and coordinating fixes with suppliers.
• Lead and contribute to system upgrades, developments and new implementations, including requirements gathering, testing, golive support and postimplementation review.
• Act as the primary contact for system suppliers, managing contracts, fault prioritisation and service delivery.
• Design and coordinate technical and user testing, ensuring changes are safe and fit for purpose before release.
• Maintain accurate system documentation, configuration records, SOPs and data flow documentation.
• Ensure systems comply with Information Governance, data security policies and NHS standards.
• Participate in and lead data quality improvement initiatives.
• Line manage Digital Systems Administrators/Officers, supporting performance, development and mandatory training compliance.
• Provide expert advice, training coordination and guidance to system users across the Trust.
• Work flexibly across Trust sites and, where required, outside core hours to support service delivery.

Please refer to the attached job description and person specification for further details.

Job responsibilities

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers,home electronics schemes, working carers support, carer-friendly policies, and more. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.