
Job overview
We are looking for a methodical and Digitally fluent Digital Health Records Clerk to join our Digital Health Records team. In this role, you will be responsible for preparing and managing digital health records to ensure clinicians have accurate, up-to-date information ready for outpatient appointments. Your work will directly support the delivery of safe, efficient, and high-quality care.
You will need to be a highly organised and self-motivated individual with a proactive, can-do attitude, committed to delivering a high-quality digital patient record within the fast-paced and changing environment of Digital Health Records and Clinic Preparation.
Main duties of the job
- Review upcoming clinic schedules and prepare day forward packs (DFPs) from the electronic patient record systems.
- Ensure all relevant documents have been correctly uploaded e.g. referrals, Clinical Summaries or previous clinical correspondence.
- Flag missing or incomplete information and follow up with appropriate departments
- Maintain confidentiality and comply with data protection regulations (e.g., GDPR)
- Collaborate with clinical and administrative staff to streamline patient flow
- Support digital record audits and quality improvement initiatives
- Prepare physical health records for scanning, including sorting, removing staples, and categorising documents.
- Support the flow of incoming and outgoing Inpatient and Outpatient day forward packs
- Potential applicants should ensure they evidence the skills listed above in their application.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person specification
Skills
Essential
- Digital skills – computer literate
- Able to work to deadlines
- Knowledge of filing systems
- Knowledge of IT systems
- Good interpersonal skills and communication skills
- Able to work in a pressurised environment
Desirable
- Time Management skills
- Ability to accept and manage change
Experience
Essential
- Able to demonstrate experience of attention to detail
- Ability to work on own initiative and as part of a team
Desirable
- Experience and understanding of a Patient Administration System (PAS)
- Experience of an electronic Health Records tracking system
- Experience of an Electronic Document Management (EDM) System
Qualifications
Essential
- Good general education GCSE level equivalent Maths & English
- Ability to undertake additional training on departmental IT and manual systems
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Applying for this NHS job
This advert is for Digital Health Records Administration Assistant with East Sussex Healthcare NHS Trust in St Leonards On Sea, South East, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum, pro rata. The contract type is Fixed term: 18 months (Up to 18 Months). The application deadline is 23 Jul 2026.
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