Digital Communications & Content Apprentice


Location
Salary
£16,258 p.a. pro rata, National Minimum Wage after 12 months
Profession
Administrative and IT
Deadline
16 Sep 2026
Contract Type
21 months (Fixed Term Apprenticeship for 21 months)
Posted Date
02 Sep 2026
Medical Protection — the side of locally employed doctors from £83

Job requirements

Requirements from the employer’s person specification. These describe the role, not your personal match.

Essential

23 listed

Requirements the employer expects applicants to meet.

  • Skills

    Passionate about digital and have a creative flair

  • Skills

    Confidence with photography

  • Skills

    Confidence with videography

  • Skills

    Demonstrable experience of adapting to changing environments and situations

  • Skills

    Strong written communication skills

  • Skills

    Problem solving skills

  • Skills

    Ability to work as part of a team

  • Skills

    Excellent communication skills including telephone, email, face to face

  • Skills

    Ability to organise and manage own time keeping to schedules and deadlines

  • Skills

    Ability to use own initiative and work autonomously

  • Knowledge

    A solid understanding of social media and content creation

  • Knowledge

    Knowledge of how to use digital tools effectively

  • Knowledge

    Understands how digital platforms integrate into the working environment

  • Knowledge

    Understands and follows the required data protection legislation to protect patient and staff data across digital and social media platforms

  • Experience

    Experience of working in a busy clerical/office environment or reception service

  • Experience

    Prioritising, planning and organising own tasks

  • Experience

    Working within guidelines

  • Experience

    Experience of dealing with difficult situations and confrontations

  • Experience

    Data entry experience and documentation

  • Experience

    Experience of IT packages – Microsoft office

  • Experience

    Experience of producing documents to a high standard

  • Qualifications

    English & Maths GCSE at Grade 4/C or above (or an equivalent level of Literacy and Numeracy skills (If you do not have any qualifications for literacy or numeracy a test can be taken, so this should not put you off applying) )

  • Additional Requirements

    The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Desirable

4 listed

Additional qualities the employer would prefer.

  • Knowledge

    Knowledge of the Trust including awareness of priorities

  • Knowledge

    Awareness of NHS targets and Trust priorities

  • Experience

    Previous experience of working in NHS

  • Experience

    Experience in using content management systems

Job overview

We are delighted to offer a Digital Communications & Content Apprenticeship in our PR & Communications Team. This exciting role is a fantastic opportunity to support the Digital Communications Team, whilst gaining a Multi-Channel Marketer Level 3 qualification. Our team works hard to create audience-focused digital content for our patients, staff & stakeholders that is user-friendly, intuitive & engaging. Your role will be integral in delivering our schedule of content accurately & on time. You will gain experience in photography & videography, producing content to a high standard in line with CUH identity guidelines, supported by the Digital Content Producer. Candidates should be friendly, adaptable, well organised, enthusiastic, self-motivated & forward thinking with excellent communication & organisational skills, with the ability to use their own initiative, have good attention to detail, be able to multi-task & manage their time efficiently as well as being able to adapt to change.

Main duties of the job

As an apprentice you will provide creative digital content, project and administrative support to the Communications Team whilst developing practical skills in digital communications. Working under supervision, you will help plan, create, publish and evaluate content across the Trust's digital channels, including websites, social media, digital screens and multimedia content. You will work as a key member of the Digital Communications Team to assist in the maintenance of our CUH website, producing creative content, including evidence-based digital campaigns, using the Trust’s channels and providing a responsive, efficient and effective engagement and communications service for staff, volunteers and other stakeholders. You will gain experience across a broad range of digital communications activities while undertaking a recognised apprenticeship programme, with opportunities to contribute to wider communications projects and activities across the department.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification. You will study a Multi-Channel Marketer Level 3 Apprenticeship. You will need to have minimum GCSE Grade 4/C or Functional Skills Level 2 or above in Maths and English. You will be enthusiastic, have a positive work ethic and be keen to learn. We are a busy Communications Team and you must be able to adapt to changing environments and situations. The contract length is for 21 months and the apprenticeship salary on commencement is £16,258; after 12 months in post this will increase to the National Minimum Wage. The Trust is proud of its values of Together – Safe, Kind and Excellent and looks to provide its staff with support, training and progression opportunities. You will receive support and advice to gain a wide range of experience and skills, supervision and mentoring from the department throughout the post as well as additional support from a dedicated Apprenticeship Team. You will also gain support in applying for your next step in employment towards the end of your apprenticeship contract. We have a high percentage of previous apprentices who have successfully gained further employment with us with opportunities to gain higher qualifications.

So, if you’re up for a challenge, are creative and share our passion for putting patients first then we’d love to hear from you.

If you would like an informal chat, please contact Abbie Jarvis, Digital Content Producer, abbie.jarvis1@nhs.net

This vacancy will close at midnight on 16th September 2026.

Interviews are due to be held on 24th September 2026.

There is no upper age limit on joining us as an apprentice.

We also have apprenticeships in nursing which are subject to different terms. For more information on the Nursing Apprenticeship scheme please check our website http://bit.ly/3Akstsm

NB: Due to UK apprenticeship funding regulations applicants must have:

  • The right to work in the UK
  • Been a UK resident for the last three consecutive years
  • If residing in the UK with a visa, documents that are not be due to expire during the term of the apprenticeship contract
  • EU citizens need to hold pre-settled or settled status or have indefinite leave to remain with also meeting the above criteria
  • Not already achieved a qualification in the same subject matter at an equivalent or higher level

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Applying for this NHS job

This advert is for Digital Communications & Content Apprentice with Cambridge University Hospitals NHS Foundation Trust in Cambridge, England. It is listed as a Administrative and IT role. The advertised salary is £16,258 p.a. pro rata, National Minimum Wage after 12 months. The contract type is 21 months (Fixed Term Apprenticeship for 21 months). The application deadline is 16 Sep 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (02 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

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