Job overview
Please note - this role does not offer sponsorship.
An exciting opportunity has arisen to join our Digital Health Service at Lancashire and South Cumbria NHS Foundation Trust as a Digital Business Analyst. The successful candidate will join the Business Analysis and Change Team, supporting the delivery of digital transformation across our services.
You will work as part of a dynamic team to support the analysis, design and implementation of digital change initiatives. This includes working closely with clinical teams, operational managers and wider stakeholders to understand current processes, identify opportunities for improvement and support the development of effective digital solutions.
We are looking for a motivated and organised individual with experience in business analysis or service improvement, ideally within a digital or healthcare environment. You will be confident engaging with stakeholders, gathering and documenting requirements, and supporting the delivery of change across a varied portfolio of projects.
You will have a good understanding of Business Analysis, including experience of using recognised tools, techniques and methodologies, along with a working knowledge of project management principles.
We would like to highlight that this position is not a Data Analyst role and is focused on Business Analysis and change delivery. Please ensure that your application clearly demonstrates relevant Business Analysis skills, experience and methodologies.
Main duties of the job
The Digital Business Analyst will support the delivery of digital-enabled change across a range of clinical and support services. Working closely with project managers, digital leads and stakeholders, you will:
- Engage with clinical and operational teams to understand existing pathways and processes
- Support the identification, analysis and documentation of business requirements
- Assist in the co-design of future state processes and digital solutions
- Produce clear and structured documentation, including process maps, requirements specifications and stakeholder analysis
- Support stakeholder engagement and communication throughout the project lifecycle
- Contribute to benefits realisation activities, including identifying, documenting and tracking expected benefits
- Support the planning and delivery of change management activities to enable successful adoption of digital solutions
- Work across multiple projects, supporting delivery in line with agreed priorities, timelines and standards
We welcome applications from candidates who are enthusiastic about digital transformation and improving services for patients and staff. This role offers the opportunity to further develop skills in business analysis, stakeholder engagement and change delivery within a supportive team environment.
Detailed job description and main responsibilities
Further details / informal visits contact:
Corren Counsell | Senior Digital Business Analyst
[email protected]
For more details on this vacancy please review the attached job description and person specification.
Person specification
Knowledge
Essential
- Understanding of Business Analysis lifecycle and core techniques
- Awareness of digital transformation or service improvement approaches
- Knowledge of current NHS affairs
- Understanding of requirements gathering and documentation processes
Experience
Essential
- Experience supporting business analysis or service improvement activities
- Experience of gathering and documenting requirements
- Experience supporting the identification, documentation and monitoring of benefits aligned to project or service outcomes
- Experience working with data and metrics to support evaluation, reporting or service improvement activities
Qualifications
Essential
- Educated to degree level or equivalent experience
- BCS Foundation Certificate in Business Analysis (or working towards) or equivalent professional experience
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Applying for this NHS job
This advert is for Digital Business Analyst with Lancashire and South Cumbria NHS Foundation Trust in Preston, North West, England. It is listed as a Band 6 Administrative and IT role. The advertised salary is £39,959 - £48,117 per annum. The contract type is Permanent. The application deadline is 26 Jul 2026.
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