Job overview
Are you ready to take charge of the day-to-day appointment allocation and ensure accurate maintenance of patient records? We're seeking a dynamic individual to provide a friendly, reliable, and easily accessible enquiry system for patients, in line with national booking and choice guidelines.
Flexibility is key, as the role may require working across all sites within North West Anglia NHS Foundation Trust. Ideally, you'll bring experience from an Imaging team and possess relevant qualifications to at least NVQ level II or equivalent.
If you're ready to make a difference and thrive in a fast-paced healthcare environment, apply now to join our team!
Main duties of the job
Knowledge of the hospital booking systems: CareFlow, Sunquest Ice and CRIS would be an advantage but if not training will be provided.
The role will require training in booking specialities and in particular the job provides a booking and telephone enquiry service to the patients for a variety of Diagnostic Imaging procedures.
The role is office based at Hinchingbrooke Hospital. You will be joining a dedicated team of individuals providing a vital service to the Diagnostic Imaging Booking Team. You may also be required to cover reception duties within Imaging on an occasional basis. You need to be flexible, approachable, have good communication skills, with a polite telephone manner, and attention to detail.
Contracted hours of work to be agreed between 8.00am to 8.00pm (at present time office hours are between 8am – 5pm) .
Detailed job description and main responsibilities
Please see attached detailed Job Description and Person Specification for more information regarding this role.
Person specification
Knowledge
Essential
- An understanding of confidentiality and accountability and what this means
- Understanding of Medical / Diagnostic terminology for different modalities
- Diagnostic Imaging Working Practices
- CRIS system basic knowledge
Experience
Essential
- To have some previous experience working / relating to the general public
- Administration
Education & Qualifications
Essential
- GCSE or equivalent
- Literate and Numerate
Desirable
- Office / administration qualification – NVQ II or equivalent
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Applying for this NHS job
This advert is for Diagnostic Imaging Booking Clerk with North West Anglia NHS Foundation Trust in Peterborough, East of England, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 pro rata per annum. The contract type is Permanent. The application deadline is 05 Aug 2026.
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