Diabetes & Endocrinology Medical Secretary Pathway Coordinator

Job overview

Are you an experienced Medical Secretary looking for your next opportunity within a dynamic team?

We are seeking a highly organised and motivated Medical Secretary Pathway Coordinator to join our Diabetes & Endocrinology Secretarial Team at Queens Hospital, Burton. You will play a key role in providing a professional, efficient and comprehensive medical secretarial service to consultants and their teams, supporting the delivery of high-quality patient care.

Working closely with consultants, clinicians, administrative colleagues and the wider multidisciplinary team, you will be responsible for managing a varied workload and ensuring patient pathways are effectively coordinated. The role requires a flexible and proactive approach, with the ability to work independently as well as collaboratively across the service.

The successful candidate will be committed, adaptable and possess excellent communication, organisational and prioritisation skills. This post is 22.5 hours per week, with working days to be agreed locally; however, applicants must be available to work on Mondays.

If you would like to find out more about the role or arrange an informal visit to meet the team, please contact Alex Emery (Tuesday to Friday) using the details below.

We look forward to hearing from you and welcoming you to our team.

Main duties of the job

• To act as the point of contact for patients and medical staff on behalf of the consultant and the team ensuring that all queries are answered with skill, sensitivity and in a courteous and professional manner.
• Efficient management of the Consultants diary/rotas.
• VR voice recognition proof reading/some typing and despatch of clinical correspondence related to NHS medical patients within agreed timescales and quality standards.
• Ensure that urgent test results/correspondence is brought to the immediate attention of the Consultant or his/her team.
• Understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhere to these policies according to National Trust Guidelines.
• Accurately informing patients/clinicians of outcomes and information to influence the effective service delivery for all patients including waiting list queries.
• Support management in the preparation and validation of the waiting lists and performance data in the team leader’s absence.
• Liaise effectively with wards and departments within the hospital.
• To escalate any urgent problems to a senior manager.
• Provide secretarial support/cover for colleagues during absence.
• Undertake necessary training as and when required.

Closing date of applications: 8 October 2026

Interview date: 21 October 2026

Detailed job description and main responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI‑generated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Skilled worker: Health and Care Visa | NHS Employers

Important visa information: Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on the Skilled Worker visa: Your partner and children - GOV.UK

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.