Deputy Practice Manager Morlais Medical Practice

Job summary

Salary Available on Application

37.5 hours a week

Practice Quality and Governance manager!

Exciting opportunity to join large, well established, training practice in Merthyr Tydfil.

Main duties of the job

Key Responsibilities

• Lead the development and implementation of quality and governance frameworks across the practice.
• Monitor compliance with regulatory standards and legislation (e.g., CQC, GDPR, HSE, professional bodies).
• Conduct internal audits, risk assessments, and reviews to identify areas for improvement.
• Provide expert advice and training to staff on quality, safety, and governance matters.
• Manage incident reporting systems, complaints processes, and action plans.
• Produce clear and accurate reports for senior management and regulatory bodies.
• Foster a culture of openness, learning, and continuous improvement.

About us

We are one of the largest GP practices in Wales serving over 25,500 patients across three sites. We have a great team of 7 partners, 10 salaried GPs, 6 nurses, 4 HCAs and a clinical pharmacist. We have first contact physio every day.

Please visit Practice website

Details

• Date posted: 17 August 2026
• Pay scheme: Other
• Salary: Depending on experience Salary Available on Application 37.5 hours a week
• Contract: Permanent
• Working pattern: Full-time, Flexible working
• Reference number: M0044-26-0279
• Job locations: Morlais Medical Practice, Berry Square, Dowlais, MERTHYR TYDFIL, Mid Glamorgan, CF48 3AL, United Kingdom

Job responsibilities

• Minimum 5 years experience in management position (preferably healthcare)

Desirable

• Diploma in Primary care/health care management.
• Working knowledge of EMIS clinical system

The candidate should be able to work independently using their own initiative, and yet also be part of the team. They should have excellent communication and leadership skills, and work with the practice manager and operations manager to strive for

excellence in healthcare provision. The candidate should have strategic vision to drive things forward and promote change where needed. They should have excellent IT and organisational skills and aim to deliver targets across clinical and administrative areas. It is important that the candidate is motivated, enthusiastic and able to performance reports, and compliance risk assessments in conjunction with health board and practice policy.

About You

• Proven experience in a similar quality/governance role, ideally within a professional or healthcare setting.
• In-depth knowledge of regulatory and quality standards relevant to the practice area.
• Strong leadership, communication, and stakeholder engagement skills.
• Analytical and detail-oriented, with the ability to interpret data and implement practical improvements.
• Relevant qualifications in quality management, compliance, risk, or a related field (e.g., ISO, CQC compliance, PRINCE2, Lean Six Sigma).

Manage website

• Social media platforms
• Improve IT platforms to improve processes
• Digitalising complaints process
• Policy updating

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).