Deputy Manager

Job overview

Are you passionate about Leadership and Mental Health? Are you driven to ensure provision is  of high quality?

We are seeking a friendly and focussed Team Deputy Manager to join our dedicated team where our focus is to provide psycho-education to those who experience mental health difficulties.

The team is seeking someone who is a visible, confident, operational leader for STEP, focussing on the day to day management and leadership of the service alongside the Team Manager.

We offer a positive and quality mental health provision to the people of Sheffield. This includes the development and facilitation of courses within our core contract with Sheffield City Council whilst supporting the work model into the Primary and Community Mental Health Team (PCMH).

You will have the unique opportunity to support the Team Manager in overseeing our training programmes ensuring that we deliver the highest quality service to our learners/clients.

Your leadership will be crucial in guiding a diverse team, fostering a positive and inclusive work environment. You will collaborate closely with colleagues, learners/clients and other stakeholders to create effective strategies that enhance educational and mental health outcomes.

As the Deputy Manager you will play an important part in assessing performance metrics, implementing innovative solutions and embracing best practices.

Together we can make a difference while growing both personally and professionally in a supportive community.

Main duties of the job

STEP offers a range of recovery and preventative focussed educational programmes for people with  needs related to their mental health.

Candidates will need to demonstrate

• Ability to meet the essential elements of the attached Job Description / Person Specification for the post

• Relevant operational management knowledge, experience and ability to be able to ‘hit the ground running’ and contribute to the successful delivery of this role.

• Ability to deal effectively with day to day leadership challenges as well as being an excellent team player. Ability to support the team with business as usual alongside ongoing development.

Detailed job description and main responsibilities

1.To ensure that Trust and local Policies and Procedures are promoted and implemented within STEP.

2.To create, develop and maintain links and positive relationships with other mental health services and other partners, and work in collaboration with them, providing specialist knowledge and advice where necessary.

3.To support the Team Manager to ensure effective and cohesive service delivery and development, and to co - produce the key performance reports.

4.To promote the service positively in all arenas, co - producing and distributing written and electronic local service information to all stakeholders.

5.To provide management supervision and appraisal to team members, including    developing individual staff performance, and training and development issues.

6.To have responsibility for the planning and development of course work programmes. Followed by regular performance reviews which evaluate the programme  in line with required client / recovery-based outcomes.

7.To ensure that all recordings, activity recordings, and outcome monitoring formats are accurately and effectively recorded, within a reasonable timescale, and compile reports as required.

8.To ensure the effective use and deployment of staff resources, and financial resources, in terms of direct service delivery.

9.To work with the manager to ensure the service budgets are utilised and monitored effectively.

10.To actively participate in student placement co-ordination as appropriate.

11.To participate in the recruitment and selection of staff, including planning and overseeing of induction programmes, and identifying training requirements for the role.

12.To promote and develop cohesive and effective teamwork practices, ensuring whole team work towards the service aim.

13.To communicate effectively through the Trust reporting, recording, and information systems.

14.To work alongside the manager  to ensure that statutory duties are complied with, and that the service is operated within current legislation, liaising with appropriate Trust departments as necessary in areas such as Health and Safety, Employment, Data Protection, Risk Dept.

15.To ensure that risk assessments are carried out where required, both for individual service users, and for all work done in the community and external venues.

16.To attend all relevant meetings, including staff team meetings,  governance meetings, and other meetings which progress the service, as defined by the manager.

17.To receive process and monitor all referrals to the service, maintaining waiting lists when required.

18.To manage the building base and ensure the necessary Health & Safety procedures and systems are developed and maintained.

19.To manage and liaise with the team administrator(s).

20.To manage, alongside the team manager the team accountability systems, e.g. sickness absence, flexi system, diaries, A/L. and create and maintain other systems which underpin the service, ensure Quality Performance, and maximise efficiency.

21.To facilitate the development of staff and procedures for the service delivery.

22.To develop project work, as defined by the Team Manager, in line with the Service Specification. This may include: identifying areas of unmet need, promoting service user involvement, developing volunteering opportunities, customer feedback and evaluation, partnership work, new work.

23.To undertake any other duties which may be allocated by the Manager within the general scope of the post and appropriate to the grade.