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Job overview
This new role will act as deputy to the Director of Quality and Improvement and will include oversight of the delivery of the Quality Directorate strategic plans whilst driving improvements in patient safety and regulatory compliance.
Main duties of the job
To succeed in this role, you are likely to have extensive leadership experience in healthcare, a sound understanding of NHS governance including PSIRF with a penchant for building relationships, taking ownership and a track record of delivery across a diverse portfolio. The role will include opportunities to test out improvement methodologies, the ability to work flexibly across our five thousand miles and to work with great people committed to our common purpose of helping people when they need us most.
The recruitment process will have two stages which shortlisted candidates will need to attend, we are planning to hold the assessment centres on 27th July 2026 and Professional Discussions on 28th July 2026, these date may be subject to change but we will keep shortlisted candidates updated.
For further information please contact Kathryn Butler by email [email protected]
Detailed job description and main responsibilities
Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.
Please ensure that you have read and understood the job description and person specification before applying.
Person specification
Experience
Essential
- • Has business planning, objective setting and performance management experience
- • Proven programme and project management experience
- • Substantial experience of working at a Senior level in large and complex NHS organisation – working with Board of Directors and Executive Directors/ Teams
- • Experience of effective partnership and working with internal and external stakeholders
- • Experience of writing and presenting high quality Board level papers
- • Experience of effectively managing people, evidencing appropriate monitoring of people management processes with improvements
- • Experience of effective budgetary management within designated resource limits
- • Experience of delivering tight deadlines
- • Evidence of successfully leading, motivating and developing others
Skills / Competencies
Essential
- • Ability to translate strategic goals into effective and achievable operational plans
- • Intellectual flexibility, including the ability to understand both operational detail and long-term strategic vision
- • Ability to cope with ambiguity and perform through uncertainty
- • High level of communication skills, including mediation, negotiation, consultation, facilitation, presentation, training, and coaching skill using well developed interpersonal skills to influence, inform reconcile differences and resolve conflicts
- • Ability to understand, disseminate and present highly complex and highly contentious information using both verbal and written disciplines where there may be barriers to understanding
- • Excellent analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear and concise, assess options and draw appropriate conclusions.
- • Ability to develop and maintain effective relationships with internal and external stakeholders
- • Ability to work in partnership at all levels within the organisation and with key internal and external stakeholders
- • Ability to work autonomously and able to set own and prioritise team workloads, leading efficient working, and achievement of deadlines
- • Ability to act on own initiative, judgement, and to make decisions
- • Ability to maintain a high standard of diplomacy and confidentiality
- • Advanced keyboard skills; use a variety of programmes at speed with high degree of accuracy –
- • Experience in the application of HR processes
- • Demonstrable experience of line management responsibilities
Values and Behaviours
Essential
- Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
Qualification and Knowledge
Essential
- • In depth demonstrable understanding and experience of PSIRF and patient safety governance, regulatory assurance and CQC framework experience, leading complex clinical governance systems, using quality intelligence to inform Board-level assurance
- • Experience of working across organisational and system boundaries, and understanding of health inequalities and inclusive approaches to safety and quality.
- • In depth understanding of patient experience mechanisms and approaches
- • Educated to Master’s degree level or equivalent knowledge through experience
- • Strong evidence of continuing personal & professional development
- • Knowledge of specialist change management/quality improvement, developed through practical experience, and post graduate training
- • Good understanding of the national strategic context of the NHS
- • Evidence of continuing personal and professional development
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Applying for this NHS job
This advert is for Deputy Director of Quality with North West Ambulance Service NHS Trust in Bolton, North West, England. It is listed as a Band 8 Manager and corporate role. The advertised salary is £100,000 - £200,000 PA. The contract type is Permanent. The application deadline is 08 Jul 2026.
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