Deputy Director of Operations EIM

Job overview

Deputy Director of Operations in Emergency and Integrated Medicine

We are looking for an exceptional candidate to join the Emergency and Integrated Medicine Division as the Deputy Director of Operations. This is a pivotal role in the Division that will provide visible and compassionate leadership in a Division that has made significant strides in delivering against the constitutional standards and financial improvement. You will join a team that is collaborative, supportive, passionate and hard working with fit and alignment with the Trust values being a key criteria for the successful candidate. You will be an experienced operational leader with significant experience of leading recovery, financial improvement and service improvement. This role will deputise for the Director of Operations alongside managing key services that are integral to delivering the Divisional and Trust strategy.

If this sounds like the role for you, please contact the below for an informal conversation Mike Cooshneea - Director of Operations EIM/ Deputy Chief Operating Officer at [email protected]

Main duties of the job

Main duties of the job (Please note that this list is not exhaustive) • Provide visible leadership and operational management of EIM services across the Integrated Clinical Services Unit (ICSU), ensuring the efficient and effective use of resources, and the development and maintenance of the highest standards of patient care and service delivery • Delivery and achievement of national access standards taking corrective action where necessary • Ensure there is a comprehensive governance framework within services with a focus on safety, quality and patient experience • Support the development of the EIM strategic plan in line with the Trust strategic plan • Work in partnership with the ICSU and departmental staff to lead the identification and implementation of service improvements to enhance clinical care, maximise efficiency and productivity and deputise for the Director of Operations for Emergency and Integrated Medicine • Ensure strong relationships across ICSU and maximise the opportunities to strengthen relationships in an integrated Care Organisation

Detailed job description and main responsibilities

(Please see JD for more information & note that this list is not exhaustive) Operational management • Lead EIM services to ensure compliance against performance measures • Support the operational and clinical managers in monitoring activity and income • Working collegiately with support services, matrons, departments and outside organisations that impact the ICSU. • To facilitate and chair multidisciplinary meetings that assist with the coordination and delivery of EIM services. Service Improvement • Support the transformation agenda across EIM services, making sure that skills are developed and shared with the teams thus providing skills for the future workforce. • Understand implications of and manage a developing and changing service • Assist in the development of new ideas, methods of working and encourage staff to do likewise Financial management & Business planning • Ensure robust budgetary management within EIM services, maximising the use of resources and delivering a balanced budget. • Work in close association with the ICSU finance team to ensure sound financial management, effective communication and financial reporting. • Identify, communicate and implement robust Cost Improvement Programmes (CIP) in the departments.