Deputy Chief Digital Information Officer

Job overview

GOSH is widely considered to be at the forefront of new and innovative healthcare technology adoption. One of the first hospitals to implement Epic and gain a HIMMS level 7 accreditation, GOSH was the first NHS organisation to adopt ambient voice technology at scale and publish its findings.

We are now embarking on our new three year digital strategy and working at one of the most exciting and stretching periods in our evolution, the Deputy Chief Digital Information Officer will provide day to day operational management and strategic support to the CDIO. This role is essential in leading our Digital & Information Services to ensure that world-class clinical care and the safety of our children and young people remain at the heart of our digital excellence. You will help bridge the gap between shared vision and technical execution, ensuring GOSH maximises the opportunities of AI, ICT, and information to drive performance.

Main duties of the job

• Develop and implement strategic plans for ICT services, infrastructure and cyber security that align with the Trust’s long-term goals and operational needs
• Contribute to the design and execution of technology roadmaps covering data centres, cloud tenancies, application delivery, network capacity and cyber security infrastructure
• Conduct research and make informed recommendations on emerging technologies, products and standards to support innovation and service improvement
• Provide day-to-day leadership of the Digital & Information Services department, ensuring safe, effective and customer-focused operations.
• Own operational performance management: service levels, availability, capacity, incident/problem management, demand and prioritisation across the portfolio.
• Ensure robust operational governance (service reviews, risk and issue escalation, change control and clinical safety assurance where applicable).
• Lead the operational response to major incidents affecting digital services, ensuring clear communications, rapid recovery and post-incident learning. Delivery and continuous improvement
• Translate the Trust’s digital strategy and CDIO priorities into clear delivery plans, milestones and measurable outcomes for the department.
• Drive continuous improvement and standardisation of processes, adopting appropriate best practice IT service management) to improve reliability and user experience.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.

Applicant requirements

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.