Departmental Supervisor, Medical Records Booking Officer
Cwm Taf Morgannwg University Health Board
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Job overview
This post offer an opportunity to an individual to work within the Booking Office at a Supervisory level, to ensure an efficient, well organised appointment and reception service in the Princess of Wales Hospital, Bridgend.
The successful candidate will work alongside and in partnership with other Departmental Supervisors but will form part of the supervisory team of the Medical Records Department within the Health Board. The successful person will also provide support to the Medical Records Manager and Deputy Manager.
This post will be worked Monday - Friday 08:30 - 17:00 but flexibility will be required as there will be the need to work some evenings and some weekends depending on the needs of the service. There will also be a requirement to work at other locations within the Health Board for example Maesteg Hospital.
Main duties of the job
The successful candidate will be responsible for ensuring the Booking Office Team provide a full appointment and reception service for Outpatient Clinics.
Ensure the day to day organisation of outpatient clinics .
Ensuring there is a well trained workforce.
Support the Medical Records Manager and Deputy Manager.
Excellent keyboard, customer care and communication skills are required for this role.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents or please click "apply now" to view in Trac.