Dementia & Frailty Enrichment Co-ordinator

Job summary

The Dementia and Frailty Enrichment Coordinator is a key member of the Countywide Trust Dementia Team, working under the direction and supervision of the Lead CNS. The post holder provides non clinical, therapeutic, and meaningful engagement for older patients and those living with dementia and or frailty, supporting wellbeing and improving the inpatient experience.

The role focuses on person centred activity, emotional reassurance, social interaction, and gentle functional engagement to reduce distress, boredom, delirium risk, and deconditioning during hospital admission. The post holder does not undertake independent clinical assessment or decision making and will escalate concerns to registered staff as appropriate.

Main duties of the job

As a Dementia and Frailty Enrichment Coordinator, you will play a vital role in improving the hospital experience for people living with dementia and or frailty. Working as part of the Trust Dementia Team, you will support patients through meaningful engagement, emotional reassurance, and person centred activities that promote wellbeing, orientation, and independence during hospital admission.

You will deliver individual and small group enrichment activities such as reminiscence, sensory engagement, music and creative therapies, helping to reduce distress, boredom, and delirium risk. You will also work closely with ward teams and families, sharing observations, encouraging involvement, and supporting personalised care through tools such as the About Me booklet.

The role includes supporting gentle movement, hydration, comfort, and dignity, particularly for vulnerable or end of life patients, alongside accurate documentation of patient engagement. This is a varied, hands on role for someone who is compassionate, adaptable, and motivated to make a positive difference to the lives of older people across the Trust.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Details

• Date posted: 24 June 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year
• Contract: Permanent
• Working pattern: Flexible working
• Reference number: C9365-26-0337
• Job locations: Charles Hastings Way, Worcester, Worcestershire, WR5 1DD, United Kingdom, The Alexandra Hospital, Woodrow Drive, Redditch, Worcestershire, B987UB, United Kingdom

Job responsibilities

General Responsibilities

Actively contribute as a member of the Trust Dementia Team.

Carry out allocated tasks, as delegated by the Lead Dementia Clinical Nurse Specialist.

Participate in team meetings, service development work, and Trust dementia initiatives.

Work flexibly across wards, departments, and Trust sites in line with service needs.

Maintain professional boundaries and confidentiality at all times.

Patient Engagement and Enrichment

Deliver structured and spontaneous one to one and group activities that support cognitive stimulation, reminiscence and life story work, sensory engagement, and emotional comfort and reassurance.

Use personalised approaches informed by patient preferences, abilities, and life history.

Promote orientation through conversation, signage, calendars, clocks, and familiar cues.

Encourage hydration prompts, social interaction, and calm engagement to reduce delirium risk.

Support gentle movement and mobility friendly activities to maintain physical function.

Contribute to a calm, structured ward environment, minimising distress and overstimulation.

Use therapeutic interventions such as doll therapy, completing appropriate risk assessments to ensure safe and suitable use.

Use music therapy for reminiscence.

Promote art based therapies for creativity and expression.

Supporting Ward Teams and Families

Support nursing and multidisciplinary staff to engage patients in meaningful activity.

Communicate observed changes in mood, behaviour, or engagement to registered staff.

Support relatives and carers, encouraging their involvement in activities and reminiscence where appropriate.

Assist with completion of the About Me booklet, in partnership with patients and families.

Support patient dignity, privacy, and comfort at all times.

Aspects of Patient Care

Assist with safe mobilisation and positioning, under guidance.

Assist with occupational, physiotherapy, and recreational activities.

Support basic personal care activities, such as hair, mouth, and nail care.

Prepare and assist with beverages.

Assist in the care of patients in isolation.

Provide comfort measures for patients receiving end of life care, such as hand massage or taste for pleasure.

Documentation and Record Keeping

Accurately document all patient interactions using the Trusts Electronic Patient Record.

Ensure documentation is timely, factual, and reflects the patients engagement and response.

Health Safety and Infection Control

Maintain a safe environment for patients, staff, and visitors.

Adhere to Manual Handling, Health and Safety, and Infection Prevention policies.

Clean and maintain therapeutic resources and activity equipment, in line with Trust standards.

Participate in mandatory training and updates.

Professional Responsibilities

Work within own competence, and escalate concerns appropriately.

Maintain confidentiality, trust, and professionalism.

Actively contribute to risk management and incident reporting.

Promote safeguarding of adults at risk.

Uphold Trust values, equality, diversity, and dignity principles.