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Job summary
The Clinical Engineering Service is responsible for managing a wide range of medical equipment and associated services across Leeds Teaching Hospitals NHS Trust, supporting the safe and effective delivery of patient care. Working as part of the Service Reception Team, you will play a key role in supporting technical and clinical staff by coordinating service activities and helping to ensure the smooth operation of the department. The post is primarily based at St Jamess University Hospital, with occasional cover required at Leeds General Infirmary. This is an excellent opportunity for a motivated and organised individual with strong communication and customer service skills to join a friendly and supportive team. If you enjoy working in a busy environment, collaborating with a range of healthcare professionals, and contributing to services that directly support patient care, this role offers a rewarding and varied career within one of the UK's largest NHS Trusts.
Main duties of the job
Clinical Engineering is a large, diverse, and welcoming team within the Medical Physics Department at Leeds Teaching Hospitals NHS Trust, forming part of the Oncology Clinical Service Unit. We play a vital role in supporting patient care by managing the lifecycle of approximately 40,000 medical devices used across the Trust and community healthcare settings throughout Leeds and the surrounding areas. Our Reception Team is at the heart of the department, providing essential administrative and operational support that helps keep services running efficiently. What makes our team special is the variety of work, the strong sense of teamwork, and the opportunity to make a real impact on frontline healthcare services. The Reception Team works closely with engineers, suppliers, clinical staff, and external partners, coordinating service requests, managing parts and consumables, processing deliveries, and handling enquiries. We pride ourselves on our supportive and collaborative culture, where every team member is valued and encouraged to develop their skills. If you are looking for a rewarding role in a friendly team that contributes directly to the delivery of safe and effective healthcare, we would love to hear from you.
About us
The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.
Details
- Date posted: 24 August 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,476 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 001943
- Job locations: St James’s University Hospital, Leeds, West Yorkshire, LS9 7TF, United Kingdom
Job responsibilities
For questions about this job, contact:
Name: Paul Pichur Position: Team Leader Clinical Engineering Email: Paul.pichur@nhs.uk Phone number: 0113 2065913 Shortlisting Date: 21/09/2026 Interview Date: 06-08/10/2026
What you will bring to the role
We are looking for a proactive and organised individual who enjoys working in a busy, team-focused environment and can provide high-quality support to both technical and clinical services. In this role, you will:
- Support technical teams by coordinating service requests and managing job workflows.
- Manage and procure spare parts for the repair and maintenance of medical equipment.
- Accurately record equipment and service information using departmental databases.
- Handle incoming equipment for repair and service, ensuring efficient processing and scheduling.
- Manage goods receiving activities, including checking and processing deliveries.
- Maintain equipment inventory records and asset registration data.
- Assist with the commissioning and acceptance of new medical equipment.
- Prepare and package medical equipment safely for transport and external repairs.
- Carry out minor equipment repairs and checks where appropriate.
- Contribute to service improvements and develop procedures within your area of responsibility.
This role would suit someone with strong organisational skills, attention to detail, excellent communication abilities, and a commitment to delivering a reliable service that supports patient care across the Trust.
Please see the attached job description for further information about this vacancy.
About Leeds Teaching Hospital NHS Trust
Our Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are….
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
Person specification
Behaviours/Skills
Essential
- To operate and adhere to the Departmental Quality Assurance system.
- To be aware of the requirement for timeliness, safety, reliability and quality in all work carried out and ensure that a high standard is maintained.
- Team working.
- To collaborate fully with other teams in Clinical Engineering.
- Participate in the equipment management activities of the Clinical Engineering Service, managing own time.
- Work to objectives set within the quality system and through annual appraisal.
- Persuade and negotiate with suppliers, users and other teams to ensure that replacement parts are available and service priorities are met.
- Daily work includes providing replacement consumable stock to clinical staff e.g. blood pressure cuffs and pulse oximeter probes and repair of some items of medical equipment.
- Staff are expected to deal compassionately with patients and their carers, both on the telephone and face-to-face when they contact us regarding loan equipment that may have malfunctioned, be due for servicing, or no longer be required.
- Ability to concentrate on collating parts lists, writing requisitions for spare parts, updating the computer databases and responds to many unpredictable interruptions from incoming deliveries and members of staff.
- Uses computer database information to plan and forecast spare parts needed for preventative maintenance activities.
- Ability to work flexibly and to cope with large and unpredictable workload
- Participates in the relevant training and development of new reception staff within Clinical Engineering.
- Supports the technical service teams as necessary to meet customer needs.
Qualifications and Training
Essential
- GCSE in Math and English or equivalent
Desirable
- ONC or equivalent qualification in electronic or engineering subject.
Special Knowledge including experience
Essential
- Sound understanding of quality management systems.
- Keyboard skills.
- Knowledge of computer database, Access database, Oracle database and general I.T. skills.
- Knowledge of medical equipment types and accessories.
- Knowledge of stock control system.
- Knowledge of parts held in stock and their location.
- Proven ability to work managed rather than supervised.
- Manual dexterity, accurate hand eye co-ordination and use of workshop hand tools.
- Good communication skills at all levels.
Desirable
- Clean driving licence
- Sound knowledge of computer database / I.T. skills.
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Applying for this NHS job
This advert is for Customer Centre Service Advisor with Leeds Teaching Hospitals NHS Trust in St James’s University Hospital, Leeds, West Yorkshire, LS9 7TF, United Kingdom, United Kingdom. It is listed as a Band 3 Manager and corporate role. The advertised salary is £25760.00 to £27476.00. The contract type is Permanent. The application deadline is 20 Sep 2026.
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