
Job requirements
Essential
22 listedRequirements the employer expects applicants to meet.
- Skills
Ability to work under pressure.
- Skills
Flexible & Positive attitude to work.
- Skills
Punctual & Good attendance record.
- Skills
Ability to be empathetic.
- Skills
Keen to learn new skills and to share learning with others.
- Skills
Ability to manage potentially distressing situations and events.
- Knowledge
A high level of both written and spoken English language.
- Knowledge
Knowledge of relevant mental health law.
- Knowledge
Knowledge of adult and children safeguarding requirements.
- Knowledge
Excellent telephone manner.
- Knowledge
IT literate – specifically in the MS office suite of programmes.
- Knowledge
Ability to type quickly and accurately.
- Experience
Post qualification experience to include appropriate experience within an acute mental health care setting and / or significant experience within community, crisis care, or liaison psychiatry.
- Experience
Experience of working with other professions within a multi-disciplinary team
- Experience
Experience of working independently.
- Experience
To understand and have experience of risk management.
- Experience
Experience of receiving supervision
- Qualifications
Registered Professional (Mental Health Nurse, Social Worker or OT).
- Qualifications
Relevant post registration experience.
- Qualifications
Evidence of post registration further development.
- Other Requirements
Availability to work a shift rota covering 7 days a week 365 days a year
- Other Requirements
Full UK driving licence and willing to drive pool cars.
Desirable
17 listedAdditional qualities the employer would prefer.
- Skills
Evidence of self-development
- Skills
Evidence of assisting others to develop
- Knowledge
Ability to communicate in a second language.
- Knowledge
Knowledge of RiO patient record system.
- Knowledge
Accredited training in customer service.
- Knowledge
Excellent communication skills including common courtesy and listening skills.
- Experience
Advanced Assessment Skills training.
- Experience
Experience with telephone triage within a Single Point of Access Service.
- Experience
Experience of Psychiatric Liaison services.
- Experience
Experience of Crisis Team services.
- Experience
Experience of supervising staff.
- Experience
Experience of mentoring students.
- Qualifications
Degree in Health Care related subject
- Qualifications
Qualification in psychosocial interventions in mental health.
- Qualifications
KUF training
- Qualifications
Mentorship qualification.
- Other Requirements
Available for 24 hour working.
Job overview
The post holder will be responsible for the assessment, co-ordination and the delivery of a high quality mental health service for patients under the care of CATT who required assessment by secondary mental health services for pathway planning, brief interventions (up to 12 weeks), crisis intervention in the community, or gate keeping for the inpatient wards and community recovery house with the emphasis for potential providing home treatment.
The post holder will be involved in the on-going development of services, to ensure that the most relevant care pathway and care plan is devised to provide access to urgent and crisis care. They will be active in the promotion and use of evidence-based practice through the provision of clinical advice and support; acting as a role model; and providing education and training where appropriate. They will liaise closely with carers, both statutory and non-statutory services, emergency services, and 3rd sector services.
They will liaise closely with local services Single Point of Access providing rapid response to mental health crisis situations where necessary and appropriate to decrease the number of unnecessary presentations to A&E. The post holder will also deliver supervision for junior colleagues. To work within a 24 hour 7 day a week rota system, ensuring that a comprehensive service is provided to patients and robust gatekeeping is maintained.
Main duties of the job
To contribute to the assessment of physiological and/or psychological functioning.
To contribute to planning, delivery and monitoring interventions and/or treatments
To discuss the assessment to be undertaken with the work team and understand his/her own role in the overall assessment and the activities to be undertaken.
To respect individuals’ dignity, wishes and beliefs and obtain their consent for the assessment to be undertaken.
To identify appropriate methods, techniques and equipment for different activities taking into account any risks.
To undertake and record assessment activities as agreed with the care team, following established protocols/procedures and consistent with legislation, policies and procedures.
To report assessment findings in the appropriate format to the people who need them. To offer to the team his/her own insights into the health and well-being needs and wishes of the service users and make suggestions on the treatment that might be needed.
To maintain awareness of Trust medicine management policy and protocols and ensure adhered to practice guidance, as they are updated and respond to national and local guidance.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Crisis Care Nurse with West London NHS Trust in Southall, England. It is listed as a Band 6 Nurse (adult and children) role. The advertised salary is £45,953 - £54,254 per annum inclusive of 15% HCAS. The contract type is Permanent. The application deadline is 09 Nov 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (26 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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