Job overview
Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role.
To lead in the provision of a comprehensive, professional, effective secretarial and administrative service to the Team. To take a lead within the admin team for Data Quality The post holder is the first point of reference and as such must display a considerable degree of initiative, possess mature judgement and maintain a calm, friendly and efficient manner when dealing with service users, their relatives, colleagues and visitors
Main duties of the job
An exciting opportunity has arisen for a Band 4 CPA Coordinator/ward clerk to work at Seward Lodge
Seward Lodge is our assessment and treatment unit for older people with dementia base in Hertford, with our staff caring for those who are at their most acute and vulnerable stage of their life.
Seward Lodge provides a high standard of care and treatment in a safe and therapeutic setting for service users in the most acute and vulnerable stage of their illness. We are seeking to appoint an enthusiastic and innovative person to work within this unit.
The demands of this exceptional service mean that you need to be versatile and flexible with the ability to use initiative and work under direct and indirect supervision.
You will take the lead in administering Care Program Approach meetings and to undertake general ward clerk duties whilst working closely with the Team Leader and the Consultants. Excellent IT skills are essential.
An ability to communicate effectively with a range of professionals is paramount.
The CQC have noted that we are an Outstanding Trust and the Forest House team supports their carers and family to ensure a holistic multi-disciplinary approach to care planning is achieved. Previous experience of working with this client group is desirable but not essential.
Detailed job description and main responsibilities
The post holder will be expected to meet the requirements of the NHS Knowledge and Skills Framework (KSF) appropriate outline for the post. Approved outlines are available on the HPT e-ksf local library Health and Safety. The post holder has a duty of care to themselves and to others with whom they come into contact in the course of their work as laid down in the Health and Safety at Work Act 1974 and any subsequent amendment or legislation
Person specification
Knowledge and Experience
Essential
- Evidence of the ability to organise and plan complex events,such as training sessions and the therapy groups
- The ability to organise and prioritise own workload within any specified guidelines where guidance is notreadily available, but at setintervals
- Proficient in diary management coordinating appointments to ensure best use of Manager’s time
- Experience of transcribing formal minutes of meetings.
- Experience ofsupervising and training others,
- Experience of adapting to change and managing work in a changing environment
KNOWLEDGE, TRAINING AND EXPERIENCE
Essential
- RSA III/NVQ 3 or equivalent.
- Trained [Pitman] and experienced at intermediate level in a range of software packages; Word, Excel PowerPoint
- Advanced keyboard skills
- Good working knowledge of email and internet
- ECDL qualification or equivalent
Desirable
- Proficient knowledge of PARIS
- Advanced secretarial skills such as audio and shorthand
- Experience in a mental health environment or NHS
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Applying for this NHS job
This advert is for CPA Coordinator / Ward Clerk with Hertfordshire Partnership University NHS Foundation Trust in Hatfield, East of England, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £29,812 - £32,715 per annum pro rata (+ 5% HCAS included). The contract type is Permanent. The application deadline is 28 Jul 2026.
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