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Job overview
Receptionist
Location: Broughton Area Office, 449-451 Garstang Rd, Broughton, Preston PR3 5LN
Hours: 37.5 hours per week, Monday to Friday (0830 – 1630 hours)
Salary: This role is advertised as a Band 2 position, on successful completion of training and 26-week probationary period, the post will become ‘Corporate Receptionist’ and will be uplifted to Band 3.
We are seeking a professional, organised and welcoming Receptionist to join our facilities management team in Broughton, Preston. This is a key front-of-house role, acting as the first point of contact for visitors, colleagues and external contacts, and ensuring a high-quality, efficient and professional facilities management, reception and corporate telephony service.
You will provide a courteous and professional welcome to all visitors and callers, representing the Trust to the highest standards at all times. The role requires excellent communication skills, strong attention to detail, tenacity and the ability to multitask.
Main duties of the job
Key responsibilities include:
- Management of meeting room and office bookings, including setting up of rooms for meetings.
- To produce ID badges and order stock in line with trust procedures.
- To diligently and methodically follow departmental procedures and record keeping.
- Assist with the smooth running of the facilities management function of the site, including reporting of health and safety issues using agreed systems, collation of site occupancy data, and other tasks as directed.
- Manual handling of items to distribute stock and resources across the site.
- To provide a high quality, professional reception and administrative service to visitors, colleagues and others; including corporate telephony and mail processes.
You will be well presented, approachable and customer focused, with a calm and professional manner both in person and on the phone. You will be confident in using IT systems, able to organise your workload effectively and switch between tasks with ease.
Essential requirements:
- Good IT skills, including Microsoft Office
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- NVQ level 2 in Business Administration and/or Customer Care (or equivalent)
Detailed job description and main responsibilities
Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.
Please ensure that you have read and understood the job description and person specification before applying.
Person specification
Experience
Essential
- • Knowledge of building, reception and administrative procedures obtained through induction and job training
Skills / competencies
Essential
- • Computer literacy and experience in the use of MS Office software
- • Able to organise own workload and use own initiative and to effectively switch between a range of activities
- • Ability to move freely around buildings, distributing resources, collating statistics and servicing business points
- • Effective verbal and written communication skills when dealing with visitors and colleagues
- • Understands and maintains confidentiality at all times
- • Able to move and handle light equipment and consumable items - frequent light effort for several short periods
- • Ability to concentrate whilst dealing with enquiries and receiving/providing information
Values and behaviours
Essential
- • Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
- • Well presented
- • Self motivated team worker with a flexible/adaptable approach to work
- • Pleasant disposition in telephony and in person
- • Flexible and highly motivated
- • Ability to work well within a team
Qualification and knowledge
Essential
- • NVQ 2 in Business Administration or equivalent
- • NVQ 2 in Customer Care or equivalent
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Applying for this NHS job
This advert is for Corporate Receptionist with North West Ambulance Service NHS Trust in Bolton, North West, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 PA. The contract type is Permanent. The application deadline is 12 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (01 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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