Compliance Administrator

Job overview

Are you looking for a new role that will help you develop valuable skills in compliance, systems and reporting? Do you have great attention to detail and feel confident working with electronic systems and Excel? Are you interested in a hybrid working role?

If so, we would encourage you to apply.

An exciting opportunity has arisen to join our Corporate Risk and Compliance team as a Compliance Administrator. We are a small, supportive team who work collaboratively with a wide range of staff, helping to ensure the delivery of safe, high-quality care for our patients.

In this role, you will gain hands-on experience in policy management, external visits and support key policy processes across the Trust.

Main duties of the job

The post holder will be responsible for liaising with key contacts across the Trust in relation to documents or external visits and compiling and distributing reports within agreed deadlines. Strong organisational skills will be required to monitor relevant shared inboxes and respond in a timely manner.

The role involves liaising with staff at all levels of the Trust, assisting with system, approval, and policy queries, and providing advice and support where documents do not meet the expected requirements. The post holder will also support the maintenance of system content, including cleansing overdue documents to ensure staff have access to up-to-date information, supporting the delivery of a high quality, safe and compassionate healthcare service.

The post holder will be required to make decisions independently, including:

• determining whether submitted documents meet Trust policy requirements or require amendment before progressing
• prioritising workload and inbox queries to ensure deadlines are met and urgent issues are addressed appropriately
• identifying when to escalate complex queries, risks, or non-compliance issues to senior members of the team

All staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence.

Detailed job description and main responsibilities

• Check, verify and process new and reviewed procedural documents uploaded to the Trust’s Policy Management System in line with Trust policy.
• Coordinate the external visits schedule using data.
• Liaise with key contacts on any areas of query or issue in relation to documents or external visits, in a professional and courteous manner, and provide regular training to assist and support staff in understanding processes and requirements.
• Amend, correct, and update Trust procedural documents, where appropriate and necessary.
• Compile and send out reports relating to procedural documents within the agreed deadlines.
• Monitor relevant compliance team shared inboxes, answering and actioning queries appropriate to level of role.
• Assist with system cleansing of the Policy Management System and External Visits section of the Incident Reporting System.
• Assist with producing tracking spreadsheets for departments to help them maintain their documents and external visits.
• Use software, IT database of information and formulate spreadsheets to ensure accurate and update information is readily available, where required.
• Be an advocate and a point of contact for the procedural document development policy to improve the approval process of new and reviewed documents.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note that this advertised position, which is part of occupation code 4131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role