Complaints Administrator/Personal Assistant/Medical Secretary

Job overview

Provide a comprehensive, high quality, administrative Personal Assistant and secretarial service the Directorate Manager (DM) / Directorate Matrons and provide ad hoc support to other staff within the relevant area.  To be complaints co-ordinator for the ED/Acute Directorate ensuring all complaints are dealt with in a speedy professional and caring manner.

This role is office-based Monday to Friday 9am to 5pm on site in the Emergency Department at Royal Blackburn .

Main duties of the job

Please refer to the attached job description and person specification for full details of the duties of this job.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of the duties of this job.