Community Support Worker MHSOP

Job overview

Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role.

The post holder will carry out mental health care and support to older people with mental health problems in the community in accordance with a laid down programme of care as designed by the multi-disciplinary team.

The support worker provides this care under the direction of qualified nurses and social workers and encourages independence within the service user’s social network. The post holder will regularly work alone without direct supervision for part of the span of duty.

Support workers will have close working links and work in a co-ordinated manner with the members of the multi-disciplinary team, as well as Day Centre staff, Home Care staff and any other voluntary or statutory agencies involved with service users in their care.

Main duties of the job

We are seeking a motivated and self directed individual to join our community team working with older people. Mental Health Services for Older People in South West Hertfordshire work with older people to assess, diagnose, treat and support mental health conditions and/or dementia. The post holder will support the qualified staff by working to care plans that aim to enhance and optimise the potential and recovery of people who are open to our service. The post holder will also support qualified staff with other tasks to ensure the smooth running of the care that we provide. Mental Health Services for Older People has two departments - Community and Crisis Function. The post holder will primarily work with the community team, but may also be required to work across the other teams. We primarily see people in their own homes. Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)

Working hours are Monday to Friday 9am to 5pm

Detailed job description and main responsibilities

To appraise senior staff of service users’ progress and observations of changes in their mental health condition and ensure that these changes are documented in service users’ notes.

Assist in the implementation of care ensuring service users’ rights to privacy, dignity, choice, independence and fulfilment are adhered to at all times.

Participation in multi-professional assessments and reporting back to other care agencies.

Providing support to service user and/or carer in accordance with a care plan, (maintaining social networks, maintaining a safe environment, communication/ liaison with other service providers, reassurance and emotional support persuading service user to accept support).

Participation in multi-professional reviews and Care Programme Approach / Care Management meetings.

Report any changes in circumstances in respect of the service user’s care to the agencies who are or may need to be involved in the service user’s or carer’s support network improving the quality of life, rehabilitation and independence of service users and their carers.

To ensure that all care services provided are offered without prejudice regardless of age, creed, gender, and ethnicity within their sphere of responsibility.

To develop awareness of service user’s cultural and ethnic needs to facilitate appropriate support and care.

For full details of the main duties and responsibilities of the role please refer to the job description and person specification documents attached.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.