Job summary
<p><strong>Be the First Point of <span class="single_desc_int_gb_word">Support</span> That Makes a Difference</strong></p><p>We are looking for motivated and customer-focused <strong>Community Health Navigators</strong> to join our BSW (Bath & North East Somerset, Swindon and Wiltshire) Community Health Services <strong>Single Point of Access (SPA)</strong> team.</p><p>As a Community Health Navigator, you will play a vital role in helping patients access the right care and <span class="single_desc_int_gb_word">support at the right time</span>. Acting as the first point of contact for patients, members of the public, healthcare professionals and colleagues, you will provide a professional, <span class="single_desc_int_gb_word">compassionate and efficient service across a range of community health services</span>.</p><p>Working within a busy and <span class="single_desc_int_gb_word">supportive team, you will handle enquiries via telephone, email and post, providing information, guidance and signposting to appropriate services</span>. You will also be responsible for processing referrals, maintaining accurate patient records, and ensuring patients are directed to the most appropriate service in line with established pathways and protocols.</p><p>This is a fast-paced and rewarding role that requires e
Main duties of the job
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
About us
Details
- Date posted: 01 September 2026
- Pay scheme: Other
- Salary: £25,500 to £27,098 a year
- Contract: Permanent
- Working pattern: Part-time
- Reference number: HCRGCG/TP/158870/20475
- Job locations: HCRG Care Group, Swindon, Wiltshire, SN25 4AN, United Kingdom
Job responsibilities
WhatsApp job alerts
Get instant WhatsApp alerts for Administrative and IT roles in Swindon
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Community Health Navigator (Part-Time) with HCRG Care Group in Swindon, England. It is listed as a Navigator (discipline unspecified) role. The advertised salary is £25500.00 to £27098.00. The contract type is Permanent. The application deadline is 10 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (01 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.