
Job overview
We are recruiting a Community Health Care Support Worker for our Urgent Community Response team in Hillingdon and we would love to receive your application!
Are you enthusiastic, compassionate and committed in delivering good quality, patient-centred care to patients in the community? Would you like to be part of our well led, supportive and highly clinically skilled Urgent Community Response Team based in the borough of Hillingdon?
We are looking for Health Care Support Workers who are caring, committed and motivated to work within our community nursing teams. As an HCSW you will play a crucial role in supporting the registered nurses and other allied healthcare professionals in delivering high quality, clinical care and rehabilitation with patients in their own homes.
Main duties of the job
You will be a valued member of the community team and receive training and support on a multitude of nursing clinical skills, in order to practice confidently and safely within the community. These skills comprise of venepuncture, support nursing visits, wound care management, providing care calls in the community, catheterisations (female and suprapubic) and basic life support. To enhance your profession, Central and North West London NHS Foundation Trust (CNWL) invest in education and apprenticeship programmes which provide opportunities for HCA’s to develop in their care/nursing careers.
You need to be a confident individual who is able to build good relationships with patients, their families and carers; and work in partnership with our multi-disciplinary Integrated Care Team. We are looking for people with previous experience of caring and ideally you will have a care qualification such as NVQ/QCF Level 3 or be able to demonstrate considerable experience in this field. We would expect you to be competent to work on your own in patient's homes, under the supervision of nurses and expect that you will have some clinical skills and knowledge. We would expect you to be able to have a full UK driving licence with access to a car enabling yourself to travel around the borough of Hillingdon.
Detailed job description and main responsibilities
Are you enthusiastic, compassionate and committed in delivering good quality, patient-centred care to patients in the community? Would you like to be part of our well led, supportive and highly clinically skilled, Urgent Response Team based within Hillingdon?
We are looking for a Health Care Support Worker for 37.5 hours a week who is caring, committed and motivated to work within our community nursing teams. As an HCSW, you will play a crucial role in supporting the registered nurses in delivering high quality, clinical care and rehabilitation with patients in their own homes. You will be a valued member of the community nursing team and receive training and support on a multitude of clinical skills, in order to practice confidently and safely within the community. To enhance your profession, Central and North West London NHS Foundation Trust (CNWL) are investing in apprenticeship programmes and are keen to offer the opportunity for HCSW to develop into Nursing Associate Band 4 post holders.
For this position you will need to be a confident individual who is able to build good relationships with patients, their families and carers; and work in partnership with the Multi-disciplinary Team. Previous Community experience is not essential, but you will need to demonstrate that you have any understanding and awareness of autonomous working in a community setting. We are looking for people with previous experience of caring and ideally you will have a care qualification such as NVQ/QCF Level 3 or be able to demonstrate considerable experience in this field. We would expect you to be competent to work on your own, under the supervision of nurses and expect that you will have some clinical skills and knowledge.
Our Hillingdon Urgent Response service operates 7 days a week and you will be expected to work on a rota system.
In return for your commitment to the Hillingdon Urgent Response service, you will receive all of the support and development you need to consolidate your knowledge and skills which will prepare you for professional progression within the district nursing profession. We will also provide access to continuing professional development resources which will support you to complete modules to help you develop a clinical specialty aligned to the needs of the service. CNWL is recognised locally and nationally for providing high quality, innovative healthcare.
We aim to employ only the best health care professionals with our teams frequently called upon to contribute to national health strategy and policy development.
As the position will require you to visit various locations throughout our supported area, an essential criteria would be for a valid UK driving licence as well as access to a car enabling to travel around the borough of Hillingdon.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Other
Essential
- Ability to understand and implement the Equal Opportunities Policy at a level appropriate to the job.
Qualifications
Essential
- NVQ 2/3 or equivalent
- GCSE English and Mathematics level C or above
Desirable
- Foundation degree in nursing or equivalent
Personal Qualities
Essential
- Ability to work on own initiative
- Ability to take part in reflective practice and clinical supervision activities
- Good inter-personal skills
Previous Experience
Essential
- Previous experience of working with a multidisciplinary team
- Experience of providing care in a clinic setting
- Experience of working with older people
Desirable
- Experience of working with people with dementia or other cognitive impairments
- Experience of supervision in practice as a supervisee
Skills and Abilities
Essential
- Excellent time management skills, with the ability to work effectively under pressure, meet deadlines and prioritise workload
- Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
- Ability to communicate with members of the public and health and care providers
- Able to communicate with people who are in pain or distress with calm and compassion
- Ability to move between sites working across health and social care as required by the needs of the development programme
- Be able to identify risks to patients and seek guidance from Team Leader/ Deputy Team Leader
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Applying for this NHS job
This advert is for Community Health Care Support Worker with Central and North West London NHS Foundation Trust in Beaufort house. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £30,630 - £32,346 per annum incl. HCAS. The contract type is Permanent. The application deadline is 01 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (18 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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