Community Administrator - Coastal Community Nursing

Job overview

We are seeking an enthusiastic and experienced administrator to join us in our friendly and proactive Community Nurse Team. The Administrator's primary function will be to support the Coastal Community Nursing Team along supporting the day to day running of the nurse’s office. The working pattern will include some weekend working.

The role will include the management of referrals from entry into the team through to discharge and interacting with patients, carers and other health and social care professionals.  Also, inputting to a range of patient and staff electronic systems, monitoring of staff Lone Working and document management.

Support to the team will include manage appointments, inputting onto rosters, monitoring and maintaining registers and databases and ordering of stock and equipment. The ability to travel independently between offices and cover the service over 7 days on a rota system is required.

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

Main duties of the job

The successful applicant will be articulate  and have a keen eye for detail. Ability to maintain patient and staff confidentiality is an essential aspect of this role.

• Managing referrals to the team via electronic systems and clinical record keeping systems
• Arranging meetings, preparing agenda,  Note taking and distributing papers • Support clinical staff by liaising with patients,  gathering information for clinical staff  from MDT and  using electronic systems to ensure safe and effective communication  • Assist with HR , Workforce and recruitment paperwork • Act as first point of contact for telephone enquiries by patients, their relatives and carers, health and social care professionals, referrers and the general public. • Answer telephone, deal with enquiries, direct as appropriate, maintain accurate messages and forward to relevant person/department • Sorting  and management of incoming mail and stock deliveries.

Detailed job description and main responsibilities

For full information of the roles and responsibilities of this role, please see the attached job description and person specification.