Communications Assistant Apprentice

Job overview

We’re looking for a proactive and detail-focused Communications Assistant Apprentice to support the delivery of accurate, timely and engaging communications.

Working as part of a Level 4 apprenticeship programme, you’ll help shape how our organisation is perceived by its stakeholders, supporting a variety of media, campaign, digital and internal communications tasks.

This role is ideal for someone who enjoys writing, simplifying complex messages and working collaboratively to inform, influence and engage target audiences. You’ll contribute to campaign planning and delivery, assist with reputation management and support messaging across channels while developing technical and professional skills on the job.

The post holder will have strong communication skills enabling them to develop and manage relationships and connections with various stakeholders including colleagues, service users, carers, community groups.

The post-holder will ideally possess writing skills and feel confident using filming equipment, editing software and Microsoft programmes e.g. Outlook, Word, Publisher.

This post is for an individual who enjoys working with people, is a multi-tasker with an ability to work under pressure, producing material for internal and external distribution, has strong interpersonal skills and a can-do attitude.

Main duties of the job

• Oversee the communications inbox and be the initial point of contact for the team
• Research, draft and edit written content for newsletters, website copy, internal comms and briefing materials
• Assist in the organisation of events at different sites, such as official openings or visits, including overseeing marketing materials, and photography
• Adapt messaging and tone of voice to suit different audiences, platforms and goals
• Contribute to the planning, scheduling and delivery of communication campaigns that support organisational priorities
• Collaborate with colleagues to develop clear, purposeful messaging and creative storytelling
• To develop creative presentations, films, infographics, digital and other visual forms of information
• Monitor media coverage, digital engagement and public sentiment, reporting on reach and impact
• Support day-to-day relationships with stakeholders and internal teams
• Ensure written outputs are inclusive, grammatically accurate and aligned with brand standards
• To produce patient information, working closely with services to ensure appropriate messages and images are used
• Assist in organising campaign events, launches or stakeholder communications
• Manage contact databases, mailing lists and content libraries in line with data protection guidelines
• Take part in campaign evaluation, learning reviews and the continuous improvement of communication approaches.

Detailed job description and main responsibilities

We’re looking for a proactive and detail-focused Communications Assistant Apprentice to support the delivery of accurate, timely and engaging communications.

Working as part of a Level 4 apprenticeship programme, you’ll help shape how our organisation is perceived by its stakeholders, supporting a variety of media, campaign, digital and internal communications tasks.

This role is ideal for someone who enjoys writing, simplifying complex messages and working collaboratively to inform, influence and engage target audiences. You’ll contribute to campaign planning and delivery, assist with reputation management and support messaging across channels while developing technical and professional skills on the job.

The post holder will have strong communication skills enabling them to develop and manage relationships and connections with various stakeholders including colleagues, service users, carers, community groups.

The post-holder will ideally possess writing skills and feel confident using filming equipment, editing software and Microsoft programmes e.g. Outlook, Word, Publisher.

This post is for an individual who enjoys working with people, is a multi-tasker with an ability to work under pressure, producing material for internal and external distribution, has strong interpersonal skills and a can-do attitude.