Job summary
This is an exciting opportunity to influence and transform the future of Frailty, Palliative and End of Life Services across the Birmingham, Black Country and Solihull Integrated Care System, co-designing services fit for an ageing population.
Working within a complex and rapidly evolving Integrated Care System the post holder will focus upon improving clinical outcomes, safety and experience and reducing inequalities across the Frailty, Palliative and End of Life Care Pathways.
This role supports the delivery of strategic commissioning and transformation across both unplanned and planned care, ensuring services provide high-quality outcomes, value for money, and improved population health. Working with NHS providers, primary care, local authorities and system partners, the post holder will develop and implement neighbourhood health commissioning frameworks, drive service improvement, reduce health inequalities, and identify opportunities for joint commissioning. The role also provides leadership across the portfolio, deputising for the Head of Programme and supporting continual professional development and staff management across the team.
Main duties of the job
- Support the planning, development and delivery of neighbourhood health, unplanned and planned care commissioning programmes, ensuring alignment with organisational priorities and strategic objectives.
- Build and maintain effective relationships with a wide range of stakeholders across the NHS, local authorities, providers, voluntary sector organisations and partner agencies.
- Lead and coordinate projects, managing risks, issues, resources and dependencies to ensure successful delivery of outcomes on time and within budget.
- Provide expert analysis, interpretation and presentation of data to support decision-making, business cases and service improvement.
- Contribute to service development by reviewing policies, implementing changes, identifying best practice and supporting research and innovation initiatives.
- Manage budgets and resources responsibly, ensuring value for money and compliance with financial governance requirements.
- Prepare reports, briefings and presentations for senior leaders, boards and programme groups, communicating complex information effectively.
- Lead, support and develop staff, including recruitment, performance management, appraisals and professional development.
- Deputise for the Head of Programme Frailty and End of Life Care when required and provide leadership across the directorate.
- Maintain up-to-date knowledge of healthcare policy, commissioning practice and emerging national priorities to inform service transformation and improvement.
About us
Birmingham, the Black Country and Solihull Integrated Care System bring together the NHS, councils and voluntary sector to serve 2.7 million people. Our vision is to be the healthiest place to live and work, improving life chances and reducing inequalities.
You will model system values, champion inclusion and actively address health inequalities, helping create an environment where everyone can thrive. In return, the Cluster offers a supportive, ambitious and inclusive environment with opportunities to develop and work across partners to deliver meaningful change.
The ICB is committed to having a workforce which is representative of the population of Birmingham, the Black Country, and Solihull Cluster. Our current staffing profile demonstrates that we are not as representative as we would like to be at this level within the organisation. We would actively welcome applications from women and people from Black, Asian and Minority Ethnic backgrounds for this role.
Details
- Date posted: 21 August 2026
- Pay scheme: Agenda for change
- Band: Band 8a
- Salary: £57,528 to £64,750 a year
- Contract: Permanent
- Working pattern: Full-time, Flexible working
- Reference number: D9118-26-0035
- Job locations: Wolverhampton City Council, St. Peters Square, Wolverhampton, WV1 1SH, United Kingdom, Alpha Tower, Birmingham, B1 1TT, United Kingdom
Job responsibilities
The complete job description and person specification can be found in the attached document.
The role supports the business in driving transformation as well as value for money in planning, commissioning and service.
The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery through developing key commissioning approaches to the area of planned care.
In carrying out the role, at least one of the agreed strategic anchors should be at the core of everything you do:
Commissioning for Value and Outcomes
Accelerating Neighbourhood Health at Pace
Making the Best Use of Digital Solutions in our Pathways
Financial Discipline / 2% Productivity
Advancing Health Equity
Integrated Partnership
You will be accountable for:
Support the development of neighbourhood health strategic commissioning frameworks across designated portfolio areas.
Engage with provider collaboratives, NHS Trusts, primary care and the independent sector as appropriate,
Maintain oversight and accountability of lead provider arrangements to ensure delivery against the neighbourhood health strategic commissioning frameworks.
Apply commissioning skills and knowledge to national policy to ensure application to the local population health intelligence to drive the ICBs neighbourhood health strategic commissioning approach and reduce health inequalities.
Work with other ICB clusters across the Midlands to identify and realise opportunities for Joint Commissioning.
Develop skills and competencies required for strategic and tactical commissioning functions including PHM, analytical and contractual/legal.
The postholder will deputise, as appropriate, for the Head of Programme Frailty and EoL and will oversee line management arrangements for staff across the Directorate.
Key Relationships
1. New Care Models Director
2. ICB Chief Officers and Senior Leaders
3. Senior team representatives from all ICS partners - NHS Providers, Local Authorities and Community Interest Company (CICs)
4. Primary Care and General Practice
5. NHSE
6. Community providers and place-based partnerships
7. All staff supporting the work of the ICS and working within the ICS footprint - more specifically Senior Commissioning managers in health and local government, Population Health Management teams, Strategy teams, Finance and Contracting teams.
8. VCSE delivery Partners
9. Programme and Transformation Leads across the ICB
Core Duties and Responsibilities
Communication
1. Operate effectively in a flexible and demanding environment and proactively engage with ICB and system colleagues working across the planned care portfolios
2. Work effectively with a variety of external consultancies working on other projects and programmes within other NHS directorates as required
3. Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting
4. Can deal with resulting potentially aggressive/antagonistic situations
5. Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues
6. Nurture key relationships and maintains networks internally and externally, including local, regional and national networks.
7. Close liaison with the Communications and Stakeholder team on public relations and marketing activities
8. Link with managers and members of other functions, to address inter-dependencies and ensure alignment
9. Apply a structured change management approach and methodology for the impact of any change.
10. Deputise for the Head of Programme Frailty and EoL as required, expanding on knowledge, skills and experience within personal professional development
11. Engage and liaise with key stakeholder, in particular:
To support the delivery of day-to-day activities and projects
To manage team work loads and drive delivery of a range of business initiatives and projects
To support the identification and sharing of best practice
To operate in a highly political and sensitive environment
Support the portfolio of initiatives in demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits
Person specification
Autonomy
Essential
- Able to use initiative to make recommendations in line with strategic direction.
- Work to tight and challenging timescales.
Mobility
Essential
- Car driver / owner or reasonable alternative
Experience
Essential
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Experience of identifying and interpreting National policy
- Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the Department of Health, the Strategic Health Authority and individual provider and the commissioning organisations
- Working knowledge of Microsoft Office with intermediate keyboard skills
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices
Desirable
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
Qualifications
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent
- Evidence of post qualifying and continuing professional development
- Member of relevant professional body
Personal qualities
Essential
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Negotiate on difficult and controversial issues including performance and change
Skills and abilities
Essential
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Takes decisions on difficult and contentious issues where there may be a number of courses of action
- Strategic thinking ability to anticipate and resolve problems before they arise
- Must be able to prioritise own work effectively and be able to direct activities of others
- Experience of managing and motivating a team and reviewing performance of the individuals
- Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
- Professional calm and efficient manner
- Effective organizer, influencer and networker
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals
- Completer/Finisher
Equality, Diversity and Inclusion
Essential
- Awareness of equality and valuing diversity principles
- Understanding of Confidentiality and Data Protection Act
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Applying for this NHS job
This advert is for Commissioning Manager - Frailty and Palliative, End of Life Care with NHS Black Country Integrated Care Board in Wolverhampton City Council; Alpha Tower, Birmingham, B1 1TT, United Kingdom, United Kingdom. It is listed as a Band 8 Manager and corporate role. The advertised salary is £57,528 to £64,750 a year. The contract type is Permanent. The application deadline is 04 Sep 2026.
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