Job overview
An exciting opportunity has arisen for a Clinical Team Secretary/Administrator to join the Tees Crisis Triage & Assessment Hub which covers the whole of the Teesside area.
This is a fast paced role due to the nature of crisis work and requires a high degree flexibility to manage the demands of the role.
If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
Applicants should be able to demonstrate excellent communication and organisation skills, have an understanding of administrative/clerical procedures, and experience of working in a busy office environment.
Applicants should be self-motivated, organised and have a flexible approach to work. The ability to work as part of a team as well as taking ownership of their own workload. A willingness to perform repetitive tasks whilst maintaining attention to detail and have the capacity to prioritise tasks whilst dealing sensitively with issues and maintaining confidential information.
Excellent communication skills, both verbal and written coupled with proven secretarial skills and previous experience is essential.
Detailed job description and main responsibilities
We are looking for a skilled individual who has experience working in an administrative role to support the team to achieve and maintain high standards of clinical excellence.
The successful candidate will be required to have a Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale) and key skills in literacy and numeracy level 2.
The post involves providing administrative duties to support the crisis team. The successful candidate will need to have excellent IT and organisational skills and a good knowledge and understanding of information systems. Secretarial/administrative experience is essential along with comprehensive knowledge and experience within Microsoft office applications. Paris/CITO experience would be an advantage although training will be provided.
The team is a busy and fast paced environment so the ability to work under pressure to meet deadlines with a flexible and motivated attitude to work is essential.
The role mainly includes day to day admin tasks such as organising meetings, answering the phone, attending team huddles, monitoring a shared inbox and supporting with the trust switch board out of hours.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.
Person specification
Knowledge
Essential
- Comprehensive knowledge of Microsoft Office applications.
- Understanding of data protection and the need for confidentiality and how to maintain this.
- Knowledge of office systems and processes.
Desirable
- Knowledge of NHS systems
Experience
Essential
- Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).
- Customer Service experience (face to face, answering calls, correspondence).
- Experience of organising completing demands and workloads.
- Experience of setting up and maintenance of administrative systems and processes.
- Experience of working autonomously and proactively.
Desirable
- Experience of supporting/supervising staff.
- Experience of handling monies and working within financial guidelines.
Qualifications
Essential
- Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
- Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period.
Desirable
- Level 3 in Business Administration.
- RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.
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Applying for this NHS job
This advert is for Clinical Team Administrator with Tees, Esk and Wear Valleys NHS Foundation Trust in Darlington, North East and Yorkshire, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per anum. The contract type is Permanent. The application deadline is 22 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (08 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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