Job overview
We have an exciting opportunity for a Clinical Team Administrator to join the Mental Health team based in HMP Hull.
This is a fantastic opportunity to join and support our multi-disciplinary team who work closely together to give the best holistic care to our patients. In this role, you will be based in the prison working closely amongst the team which means hybrid working is not supported.
This role is subject to Prison Vetting, and the successful candidate must pass this before commencing employment. This includes a thorough review of personal information, including a criminal record check (both spent and unspent), a review of financial standing, and social media checks. Please note that vetting checks may also extend to family members and associates. You must also have resided in the UK for 3 years at the point of application. This will be considered as part of the shortlisting criteria, and your application may be rejected if you do not meet this criteria.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
We are looking for a skilled individual who has experience working in an administrative role to support the unit to achieve and maintain high standards of clinical excellence.
The successful candidate is required to have:
- a Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale)
- ITQ Level 2 qualification or equivalent (or willingness to achieve within an agreed timescale)
- Key skills in literacy and numeracy level 2 or (GCSE grade C and above).
The post involves providing administrative duties to support the multi-disciplinary team. The successful candidate will need to have excellent IT and organisational skills and a good knowledge and understanding of information systems. Secretarial/administrative experience is essential along with comprehensive knowledge and experience within Microsoft office applications. SystmOne experience would be an advantage although training will be provided.
The team is busy and fast paced so the ability to work under pressure to meet deadlines with a flexible and motivated attitude to work is essential.
The role includes day to day admin tasks such as organising meetings, answering the phone, attending team huddles, monitoring a shared inbox and minuting of clinical meetings. Dictation may also be required to support clinical staff.
Excellent communication skills, both verbal and written coupled with proven secretarial skills and previous experience is essential.
Detailed job description and main responsibilities
Our organisation is on a 'Journey to Change' and as part of this journey, creating a great experience for our staff is one of three big goals. Ultimately our aim is to be a proactive, responsible and mindful employer, recruiting, retaining and training our people, for the right roles, at the right time.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying. Informal discussions and visits are welcomed, please contact Sophie Kirk 01642 838292.
This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.
Person specification
Personal
Essential
- To build rapport, engage and develop positive relationships. Courteous and sensitive to others needs or feelings
- Positive, motivated and enthusiastic
- Punctual and professional
- Flexible in approach to supporting colleagues and the service
- To take responsibility for self and committed to continual personal development
- Able to work in accordance with the Staff Compact and Trust Values and Behaviours. Promoting a positive image of the Service
- Committed to promoting a positive image of people with mental health conditions and/or learning disabilities
Knowledge
Essential
- Comprehensive knowledge of administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.
- Understanding of data protection and the need for confidentiality and how to maintain this
- Knowledge of office systems and processes
Experience
Essential
- Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information)
- Customer Service experience (face to face, answering calls, correspondence)
- Experience of organising completing demands and workloads
- Experience of setting up and maintenance of administrative systems and processes
- Experience of working autonomously and proactively
Desirable
- Experience of supporting/supervising staff
- Experience of handling monies and working within financial guidelines
Qualifications
Essential
- Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale)
- Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period.
Desirable
- Level 3 in Business Administration
- RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment
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Applying for this NHS job
This advert is for Clinical Team Administrator with Tees, Esk and Wear Valleys NHS Foundation Trust in Darlington, North East and Yorkshire, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Fixed term: 13 months (Maternity Cover; September 2026 - October 2027). The application deadline is 23 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (09 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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