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Job overview
Are you organised, friendly and thrive in a team environment? Are you looking for a role where you'll be supported by welcoming colleagues and have a chance to make a real impact? If so, we'd love to hear from you.
Our Secure Services Central Team are looking for a dedicated and organised administrator to join our administrative team working 30 hours per week.
The role will have primary responsibility for our Cash Office provision, so an understanding of accounting procedures (reconciliation and balances etc.) would be desirable but full training will be given. The role will also involve contributing to the administrative support to our clinical and medical teams, forming an integral part of a multidisciplinary team providing care to our Service Users.
Main duties of the job
This role is an excellent opportunity to gain experience within the NHS, providing administrative support to our Forensic Community team and includes tasks like:
- Maintaining records and managing requests for money from staff and patients
- Ensuring our accounting system balances
- Uploading expenditure/income to our banking system
- maintaining and uploading up to date information to the patient record
- typing correspondence and reports
- preparing agendas and taking minutes at team meetings
- managing incoming email and telephone queries.
Please note that full training will be provided to the successful candidate.
Detailed job description and main responsibilities
This role requires a confident communicator with good interpersonal skills, a learning mindset and a good attention to detail. You should be committed to supporting the care and wellbeing of our Service users through ensuring a high standard of work within a busy service.
As well as having a good standard of education, you must possess excellent time management skills, a positive approach to responding to changing priorities and delivering accurate work within tight deadlines. The ability to work within a team while using initiative to prioritise your own workload is required, as is the capacity to be flexible.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Person specification
Other
Essential
- Able to work flexibly across a range of different sites/offices
Skills
Essential
- Excellent articulate communication skills.
- Ability to prioritise.
- Time Management
- ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.
- Audio typing
Knowledge
Essential
- Working knowledge of Microsoft packages or equivalent.
- Maintaining administrative / secretarial systems
Desirable
- Knowledge of NHS policy / procedures
- Knowledge of medical terminology
Experience
Essential
- Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
- Working under pressure
- Working on own initiative with minimal supervision.
Qualifications
Essential
- Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
- NVQ 3 Business Administration or equivalent or working towards
- NVQ 2 Customer Services or working towards.
Desirable
- Shorthand
- Knowledge of Trust electronic record system
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Applying for this NHS job
This advert is for Clinical Team Administrator with Norfolk and Suffolk NHS Foundation Trust in Norwich, East of England, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 gross per annum pro rata. The contract type is 9 months (Fixed term or secondment). The application deadline is 14 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (30 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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