Job overview
Are you passionate about delivering exceptional care? We’re looking for dedicated Clinical Support Workers across our ward areas who share our commitment to providing outstanding service and compassionate care to our patients.
As a Clinical Support Worker, you will work closely under the guidance of a Registered Nurse, playing a vital role in maintaining high standards of patient care across our hospital wards and departments.
At the heart of our work are our core values: Include, Respect, and Improve. We encourage all applicants to embrace these values throughout the recruitment process and beyond.
What We’re Looking For:
- A kind and caring nature
- Friendly and approachable attitude
- Ability to follow instructions and Trust policies
- Confidence to use your own initiative
- Flexibility to work across different shifts
Your Responsibilities Will Include:
- Communicating effectively with patients
- Supporting Registered Nurses and Midwives in patient care
- Assisting with washing and dressing patients
- Taking physiological observations
- Making beds and maintaining clean patient areas
- Serving meals and helping patients with feeding
- Providing emotional support by listening and talking to patients
Working Hours: This role involves working across days, nights, weekends, and bank holidays.
Become part of a team that truly makes a difference in patient care. We look forward to welcoming you!
Main duties of the job
Shortlisted candidates will be invited to participate in a virtual information and guidance session. We look forward to engaging with as many candidates as possible. The session will provide comprehensive details regarding the role, offer interview advice, outline the assessment day, and explain the overall recruitment process.
The assessment date is Monday 7th September 2026 with interviews planned on 9th September 2026. The assessment day is in person only.
To find out further details about the role please visit our Trust Clinical Support worker page - https://www.enherts-tr.nhs.uk/careers/roles-professions/clinical-support-workers/
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Skills
Essential
- Ability to communicate effectively people with varying levels of understanding
- Evidence of being self-motivated
- Evidence of working effectively as part of a team
- Basic IT skills – ability to use keyboard or willingness to develop
- Excellent time management and organisational skills
- Ability to work in a busy, sometimes pressurized environment
- Ability to work to deadlines
- Ability to use judgement on when to escalate issues and problems
Desirable
- Excellent interpersonal skills and the ability to use them to communicate effectively with patients within a multi-disciplinary team
Knowledg
Essential
- Awareness of clinical setting and clinical care
Desirable
- Knowledge of a range of clinical procedures
Other requirements
Essential
- Understanding of, and commitment to, equality, diversity and inclusion
- Role model our Trust values every day
Previous Experience
Desirable
- Experience of healthcare or care work
- Experience of working with the general public or a range of different people
Qualifications / Training
Essential
- GCSEs (or equivalent qualification or standard) in English and Math
Desirable
- Care Certificate
- Health and Social Care Level 2
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Applying for this NHS job
This advert is for Clinical Support Worker - Ward Area with East and North Hertfordshire NHS Trust in Lister Hospital. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent. The application deadline is 02 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (19 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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