Clinical Services Team Manager

Job summary

Make a real difference to our people and our patients

Are you passionate about making a positive difference to both employees and patients?

Would you enjoy the opportunity to lead, innovate and empower others to deliver the very best care and service possible?

Were looking for an experienced and motivated Team Manager to provide strong, supportive operational leadership to our clinical nursing teams, including our Biomedical Scientist, working between 30-34 hours a week.

This is a varied and rewarding role where you will have the opportunity to make a genuine difference. You will combine people leadership, service development and resource management, helping our teams to thrive while ensuring our patients continue to receive safe, high-quality care.

Were looking for someone who is confident leading people, building positive relationships and supporting change. You will need excellent communication and leadership skills, together with the ability to work collaboratively and contribute positively as part of our wider team.

As Team Manager, you will provide line management and day-to-day support to our staff, working alongside our Clinical Team Leaders and allocated GPs to ensure our teams feel supported, valued and empowered to deliver safe, effective and evidence-based care in a Primary Care setting.

Please contact hmg.humanresources@nhs.net for further information, an informal visit or to talk to us about this post

Interviews to be held 16th September 2026

Main duties of the job

The post-holder will provide visible, consistent operational management for the clinical teams within their agreed portfolio. The role is responsible for line management, workforce planning, day-to-day service delivery, team development and ensuring that agreed people and operational actions are completed.

The portfolio currently includes the HCA and Phlebotomy Team, Practice Nurses and Nurse Associates, Advanced Practitioners and Biomedical Scientist. The role may also assume responsibility for the Clinical Rota Team, subject to final agreement. Physician Associates and Paramedic Practitioners sit under the PCN Manager and are outside the line-management scope of this post.

The post-holder will work closely with Clinical and Team Leads. Team Leads provide on-the-ground coordination and support, but do not line manage. The Practice Nurse and Nurse Associate Team Leads and the Advanced Practitioner Team Lead also support clinical mentoring, the clinical elements of appraisal and professional development.

This is primarily an operational management role. Clinical supervision, professional accountability and decisions about individual clinical competence remain with appropriately qualified clinical or GP leads and the individual registered clinician. The post-holder will ensure that concerns are identified, recorded and escalated through the appropriate route.

About us

Hereford Medical Group is a large, welcoming General Practice operating across four sites in and aroundHereford City. Our main hub is a modern, purpose built practice located in the centre of Hereford, close to the train station.

We are a people centred organisation, caring for approximately 47,000 patients and employing around 180 permanent staff, alongside a range of trainees.

We place great value on our team and offer a comprehensive range of employee benefits, including:

• 25-30 days annual leave (plus bank holidays), dependent on length of service (pro rata for part time staff)
• Onsite Occupational Health services and support
• Cycle to Work Scheme
• Generous NHS Pension Scheme
• Specsavers eVoucher (one per year)
• Access to the Blue Light Card discount scheme

Our mission is to provide high quality, compassionate primary care to our community.

Details

• Date posted: 12 August 2026
• Pay scheme: Other
• Salary: £39,146.36 to £46,009.68 a year Pay dependant on experience
• Contract: Permanent
• Working pattern: Part-time
• Reference number: A0871-26-0033
• Job locations: Station Medical Centre, Station Approach, Hereford, HR1 1BB, United Kingdom

Job responsibilities

Main duties of the job