Job overview
A job opportunity has arisen for a Clinical Secretary to join our Audiology Team to support both paediatric and adult audiology services.
This post is for 15 hours a week and would be an ideal opportunity for somebody looking for a part-time post based within the Audiology Department at Glangwili Hospital in Carmarthen.
You will be responsible for typing clinic reports, answering telephone queries, chasing test results, pulling medical records and liaising with other professional involved in the care of children/adults with hearing issues. You will be required to have excellent communication skills and have experience in both clerical and administration duties. You will need to be able to work in a calm, logical and methodical way but be able to multi-task whilst dealing with frequent interruptions.
Main duties of the job
Working 15 hours per week, the successful candidate will be required to support the delivery of a comprehensive and quality secretarial service to the Audiology team.
You will undertake a wide-range of duties including receipt and distribution of mail, audio transcription (T-Pro) and the typing of highly sensitive letters and reports, maintaining confidentiality at all times, in addition to operation of both the Audiology (AuditBase) and Health Board’s patient database systems. You will be expected to demonstrate excellent organisation skills and be flexible and adaptable in your approach to work. You must be able to work on your own initiative and use tact and diplomacy where appropriate.
Experience of Microsoft Word, Excel and e-mail, coupled with proven secretarial skills (including audio typing skills)is essential. The ability to speak Welsh is desirable, but not essential.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 02/09/2026.
Applicant requirements
Welsh language skills are desirable
Person specification
Other
Essential
- Flexible approach to needs of the service
Desirable
- Welsh Speaker (Level 1)
Experience
Essential
- Previous secretarial and/or administration experience
- Health Service experience – familiar with the use of medical terms
Qualifications and Knowledge
Essential
- Level 3, or equivalent level of competency in Word Processing and Audio Transcription
- Knowledge of a range of secretarial procedures
- Knowledge of Software programmes – e.g. Microsoft packages, e-mail Internet and databases
- 5 GCSEs or equivalent
Desirable
- NVQ Level II Administration
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Applying for this NHS job
This advert is for Clinical Secretary with Hywel Dda University Health Board in Glangwili General Hospital. It is listed as a Administrative and IT role. The advertised salary is £26813.00 to £27890.00. The contract type is Permanent. The application deadline is 24 Aug 2026.
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