Clinical Lead for the ADHD referrals management centre

Job overview

The Clinical Lead will act as a central point for all adult ADHD referrals from SEL GPs across the six boroughs to NHS and independent providers, ensuring equitable access. They will:

• Confirm patients meet referral criteria per the local ADHD service specification.
• Support GPs referring to private providers.
• Reduce inequities by advising on access via the Right to Choose pathway.
• Provide clinical triage, signposting, and prioritisation based on need.
• Help the ICB assess true demand to inform future pathway development.

Clinical Nurse Specialist – RMC

The Clinical Nurse Specialist supports service delivery within the Referral Management Centre (RMC), ensuring no duplication and maintaining service quality. The role involves:

• Independent screening and triage of clients.
• Leading clinical practice and development.
• Providing leadership to a multidisciplinary team.
• Ensuring safe, effective clinical care.

Experience in mental health, ADHD assessment, formulation, and risk management is highly desirable.

Main duties of the job

Clinical Lead Responsibilities

The post holder will coordinate and lead team operations with a focus on:

• Supporting clinicians in identifying training and development needs.
• Leading service improvements using frameworks such as Quality Improvement.
• Overseeing referral, triage, and onward pathways for South London ADHD referrals.
• Conducting screening and triage, ensuring appropriate onward referrals.
• Engaging patients and teams to support access to suitable services, including secondary mental health or community support.
• Promoting best practice and driving service improvement.
• Ensuring assessments and treatments align with NICE guidance.
• Maintaining clear communication with stakeholders.
• Identifying performance issues and working with the team manager to resolve them.
• Providing line management and supervision to relevant staff.
• Leading on complex case management and supporting staff.
• Ensuring team operations align with the agreed policy.
• Coordinating recruitment and selection processes.
• Responding to serious incidents, safeguarding alerts, and complaints in line with Trust policies.
• Embedding learning from incidents and complaints within the team.
• Managing team communications and promoting equality and diversity.
• Supporting the Trust’s reputation and values, including recovery-oriented care.
• Ensuring job plans reflect service needs and are regularly reviewed.
• Performing other duties as required.

Detailed job description and main responsibilities

The Trust’s success will be dependent on all managers playing an active role to make sure the existing areas of good employment practice are universally embedded within the organisation. Managers will be expected to:

Ensure that systems are in place to co-ordinate information about the take up of the services and to establish unmet needs and action plans to address those.

Conduct and contribute to the PDR process for all staff within the team which reflect Trust and local priorities and ensure staff has access to appropriate training and development.

Co-ordinate and develop the practice and culture of the MDT team through close liaising with clinical leads around recruitment and service delivery.

Communicate regularly through team meetings, team briefings, clinical forums and individually with team members providing an opportunity for two-way feedback.

Ensure that service response to patient experience feedback is provided in a timely manner.

Undertake other duties delegated by the operational Manager in keeping with the scope and authority of the job description.

Ensure through effective leadership and management, continuous service development, improvement, and high-quality service delivery.

To ensure care is locally delivered, at the right time and is service user/ carer focussed.

To work closely and in partnership with colleagues within primary care and their community partner organisations in a collaborative way, ensuring that decisions are made that ensure the best care for service users and that there is a seamless pathway.

To provide informal mental health specific learning for staff across the Mental Health Hub, including providing specialist advice relating to mental health.