Clinical Healthcare Support Worker - Band 3 ENT OPD

Job overview

We are looking for a friendly, enthusiastic and motivated Clinical Healthcare Support Worker to join us in ENT Outpatients. You will be working as part of a multidisciplinary team to ensure a good standard of care for our patients. We look after a variety of patients, including those with a range of head and neck conditions. You will have the opportunity to work with various members of our multidisciplinary team, including Nurses, clinicians, CNS team, speech and language therapists and dieticians to provide treatment to individuals.

This job will require you to work across both our Gloucestershire Royal site and our Cheltenham General site.

We work Monday - Friday 8am - 6pm. We offer various different shift patterns to make sure that clinics are staffed appropriately throughout the week.

Please note, as this vacancy is under full time hours, it will not be eligible for Sponsorship as it does not meet the minimum salary threshold required, therefore we can only accept applications from those with existing Right to Work in the UK

Main duties of the job

As a Clinical Healthcare Support Worker in ENT Outpatients, you will be expected to work as part of the clinical team, working towards ensuring the best care for everyone. We work in a busy department so you will need to be flexible, adaptable and have a willingness to learn.

You will need to ensure that clinic rooms are prepared before a clinic starts and after it finishes, as well as ensuring that all equipment is cleaned and ready to use, according to Trust guidelines. You will be need to be able to take observations of patients, and assist them with any pre-operative screening that's necessary. You will also have the opportunity to assist in ultrasound clinics, participate in carrying out smells testing and you will receive training to be able to participate in our minor - ops clinics.

Detailed job description and main responsibilities

As a Clinical Healthcare Support Worker in the ENT Outpatient department, you will be expected to:

Work both autonomously and as part of a team to ensure the smooth running and service delivery within the department.

Work alongside Nurses, Doctors, Consultants and other members of the multidisciplinary team to ensure our patients' recieve high standards of care.

Be able to navigate our IT systems, both TrakCare and EPR.

Ensure that equipment is cleaned appropriately, according to Trust guidelines.

Demonstrate good verbal and non-verbal communication skills, especially as some of our patients will have communication difficulties.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.