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Job requirements
Essential
22 listedRequirements the employer expects applicants to meet.
- Other
Ability to treat people with dignity and respect
- Other
Ability to research and retrieve information
- Other
Methodical, organised, attention to detail
- Other
Production of monitoring reports
- Other
Good degree of flexibility in relation to work patterns
- Other
Maintain patients confidentiality at all times
- Skills
Ability to work on own initiative and make independent, complex decisions
- Skills
Excellent communication skills (written, typed and verbal)
- Skills
Ability to deal with all disciplines of staff and challenge where necessary
- Skills
Negotiation and influencing skills
- Skills
Highly developed analytical skills
- Skills
Commitment to achieving change
- Skills
Leadership qualities , with an ability to motivate others
- Knowledge
Specialist clinical governance, risk management or complaints management knowledge
- Knowledge
In-depth understanding of governance and the NHS quality agenda
- Knowledge
Use of the Datix reporting system
- Knowledge
Use of IT packages such as Excel, the Internet and the Intranet
- Experience
Previous relevant healthcare demonstrable experience with knowledge and skills of professional and clinical standards
- Experience
Experience of working to tight deadlines, setting priorities and dealing with a varied workload
- Experience
Experience of managing patient safety
- Qualifications
Relevant Clinical or managerial postgraduate qualification
- Qualifications
Evidence of Continuing Professional Development
Desirable
5 listedAdditional qualities the employer would prefer.
- Experience
Experience of reviewing and improving systems within an NHS organization
- Experience
Experience of project management
- Experience
Experience of management of complaints in the NHS
- Qualifications
Masters level qualification or equivalent
- Qualifications
Risk Management Certificate (CIRM or equivalent)
Job overview
Band 8A Clinical Governance & Quality Lead
Monday - Friday - 08:30 - 5:00 pm - 37.5 hrs per week
The Imaging Clinical Group is looking for a passionate and dedicated Clinical Governance & Quality Lead to be the lead specialist in clinical governance, risk management and complaints management for the Clinical Group across all UHLG sites.
The successful candidate will be responsible for the design & implementation of the Quality Management ISO 9001:2015 and associated IT systems, promoting quality within all areas of Imaging, meeting accreditation requirements. The post-holder will lead in promoting and facilitating the development of effective governance, safety, risk management, assurance and complaints management systems across the Clinical Group, this includes being the lead specialist in clinical governance, risk management and complaints management for the Clinical Group. Acting as the first point of contact for complaints/ concerns within the areas and supporting the senior management team in investigations and the associated responses.
Main duties of the job
To be responsible for the design & implementation of the Quality Management ISO 9001:2015 and associated IT systems, promoting quality within all areas of Imaging, meeting accreditation requirements. The post-holder will lead in promoting and facilitating the development of effective governance, safety, risk management, assurance and complaints management systems across the Clinical Group, this includes being the lead specialist in clinical governance, risk management and complaints management for the Clinical Group. Acting as the first point of contact for complaints/ concerns within the areas and supporting the Associate Director of Operations in investigations and the associated responses.
Detailed job description and main responsibilities
Please see attached copy of the Job Description and personal specification for the post of Clinical Governance & Quality Lead
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Clinical Governance & Quality Lead with Liverpool University Hospitals NHS Foundation Trust in Liverpool, England. It is listed as a Band 8 Lead (legacy management group) role. The advertised salary is £57,528 - £64,750 per annum. The contract type is Permanent. The application deadline is 25 Nov 2026.
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