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Job overview
The successful applicant will provide comprehensive administrative support to senior leadership, coordinate diaries, meetings, documentation, and communication across the service. Handle sensitive and confidential information in line with information governance standards. Use Microsoft Office confidently and learn bespoke NHS systems, support colleagues across the team and contribute positively to a collaborative team environment.
Main duties of the job
The post holder will be responsible for managing the efficient delivery of all Clinical Delivery administrative functions, and provision of an effective, professional, and confidential managerial support function to the Clinical Delivery Managerial Team. Responsible for managing and prioritising their own workload, the post-holder will co-ordinate Senior Managers diaries, together with on-site services, estates, and facilities, on a day-to-day basis.
Detailed job description and main responsibilities
Please ensure that you have read and understood the job description and person specification before applying.
Person specification
Experience
Essential
- Significant demonstrable experience in an administrative post supporting at senior level
- Experience of handling confidential issues with sensitivity
- Experience/competence in organizing, attending meetings, and minute taking
- Advanced knowledge of Microsoft Office programmes, including Outlook, Word, PowerPoint, Excel & Visio
- Good command of the English language
- Good standard of literacy
- Experience of Administration or secretarial support at Senior Management/Director Level
Skills / Competencies
Essential
- Analytical skills
- Ability to produce reports to a high standard for presentations up to Board level
- Advanced organizational skills and attention to detail
- Excellent communication & interpersonal skills, must be able to operate with sensitivity and respect to confidentiality
- Demonstrate self-organisation and time management skills
- Ability to work as part of a busy team and use own initiative to work autonomously
- Ability to work under pressure to meet deadlines and prioritise work effectively
- Advanced experience of IT skills
- Influencing and persuasion skills
Values and Behaviours
Essential
- Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
- Being at our best – professional and adaptable and takes pride in work
- Making a difference – act with compassion, kindness and integrity towards everyone
Qualification and Knowledge
Essential
- RSA 111 or equivalent
- European Computer Driving License or BTEC/NVQ in computer studies/Business or equivalent knowledge and experience
- Evidence of further qualifications in computer applications, secretarial skills or general administration, in particular Minute taking and/or AMSPAR qualification
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Applying for this NHS job
This advert is for Clinical Delivery Support Officer with North West Ambulance Service NHS Trust in Bolton, North West, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 per annum. The contract type is Permanent. The application deadline is 23 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (09 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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