Clinic Support Officer

Job overview

The Clinical Support Officer, under the supervision of the Clinic Support Coordinators provides day-to-day reception and clerical support to the Community Clinics within Trafford as required.  Together with the Clinic Support Coordinators, the post holder will be the first point of contact with clinic users, other agencies, and the general public.

Previous applicants need not apply

Main duties of the job

Provide a central reception facility within community premises.

Provide clerical support to clinical services that hold sessions on the premises, and to the School Health Service, arranging appointments and retrieving and filing clinic records.

Prepare and maintain appropriate files and records and undertake general filing and routine typing duties, including the scanning of school records.

Update computerised information for children attending community premises or at schools for which those premises provide a nursing and medical service as appropriate.

Ensure that statistical information is recorded accurately and submitted promptly.

Participate in the sale and distribution of clinical stock and the related financial procedures, and re-order stock as necessary.

Maintain stationery supplies, order as necessary, and check deliveries against order sheets.

Sort and distribute internal mail and post external mail.

Arrange routine maintenance for the premises as necessary.

Receive and ensure distribution of supplies within the premises.

Liaise with clinic users and other staff with regard to room usage.

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading.

Explore ‘Inside MFT – Your Candidate Place’

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT – Your Candidate Place.  This welcoming one‑stop hub gives you a real sense of who we are — what we stand for, how we reward and support you, and the many ways we care for you as you care for others.  You’ll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access ‘Inside MFT – Your Candidate Place, simply click on the relevant PDF document under the ‘Supporting Documents’ section and once opened, you can where either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU—for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application—especially personal statements and responses to role-specific questions—is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.