Clinic Co-ordinator / Personal Assistant Support

Job overview

An opportunity has arisen for and administrator to join our CAMHS Admin Team.

The post holder will join our CAMHS Service to assist in the delivery of a wide range of services to the children and young people of South Derbyshire.

You will be predominantly based at Temple House in Derby, but will cover the City and South County. You may be expected to work from different CAMHS bases at times.

The post holder will ensure the delivery of a comprehensive, high quality clinical administrative service to the Triage and Assessment Team and CAMHS Medics.

We are looking for a highly motivated, friendly, energetic, reliable and flexible person to join our CAMHS Administrative Team, mainly working with the Triage and Assessment Team co-ordinating Initial Assessment Appointments and admin support for the CAMHS Medics  and Nurse Prescribers working alongside the Personal Assistants.

The post holder plays a central role within the provision of services and is required to exercise initiative to ensure an effective, high quality service.

The post holder will be responsible for co-ordinating clinics across various bases with a moving workforce.

“It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract. “

Main duties of the job

The post holder will be highly organised and efficient, working without direct supervision, under their own initiative.

You must have experience of multi-tasking in a busy office environment and be able to work across all CAMHS bases if required to support the team (Century House, Long Eaton; Rivermead, Belper and Dale Bank View, Swadlincote; Ripley Resource Centre, Ripley).

We are looking for a team player with a pleasant welcoming manner and the ability to prioritise conflicting workload demands.

You will have excellent communication, organisational ability, together with excellent IT skills (Word and Outlook essential), to be able to work with the general public both in person and on the telephone in a fast-paced and ever-changing environment.

If this sounds like you we would like to hear from you!

Detailed job description and main responsibilities

See job description

Qualifications:

Essential: English Language GCSE Grade C or equivalent qualification (evidence required)

RSA or OCR Level II Typing/Word processing or equivalent qualification Ability to deal professionally with members of the general public.

Desirable:

CLAIT/ECDL or other ITQ, audio/digital typing and NVQ 3.

Essential Knowledge/experience:

Experience of working in an office, usually equating to two years. Excellent verbal and written communication skills, including clear diction and enunciation: ability to communicate effectively with clients, families and colleagues.

Excellent organisational skills.

Proficient in all aspects of Microsoft Office with ability to collate and present data.

Ability to prioritise own workload, often working without supervision and within strict timescales.

Ability to work as an effective team member.

Understanding of Data Protection & Confidentiality.

Desirable knowledge:

• Knowledge and understanding of Children’s Services.
• Knowledge of Electronic Patient Records/ Systm One

As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visa’s and Immigration. Please note that as the current salary threshold is £25,000 it is unlikely we will be able to offer sponsorship for this post as without 2 years previous NHS Service at Band 3 you will commence at the bottom of the pay band which currently does not meet the minimum salary requirement for sponsorship (bank and agency service is excluded). This would apply to anyone who has current time limited right to work in the UK and would require sponsorship in the near future commencing at the bottom of the band. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk)