Job summary
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Client Liaison Manager at Acacia Mews Care home in Hertfordshire. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Client Liaison Manager will be to manage the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base and maximising revenue. Other responsibilities will include: Ensuring that sales targets and Sales & Marketing deadlines are met and adhere to brand standards. Assisting in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
Main duties of the job
At Avery Healthcare, Client Liaison Managers play a crucial role in managing sales and marketing processes to support the effective daily operation of the Sales & Marketing Department. This role involves meeting and exceeding budget targets, ensuring brand standards are maintained, and maximizing revenue. It also includes assisting with sales and marketing inquiries from various channels, managing pipelines of potential members, and developing relationships with key care influencers. Ideal candidates should possess skills in negotiation, interpersonal communication, and workload prioritization, along with a clean UK driving license and a preferred background in sales positions. Successful candidates will embody values of care, support, honesty, respect, and accountability.
About us
Avery Healthcare is one of the UKs largest providers of luxury elderly care homes, committed to creating enriching experiences for both residents and staff. With a focus on meaningful lives, they offer exceptional care across their expanding network of over 100 homes. Avery Healthcare values its close-knit community, promoting a culture of respect, compassion, and shared commitment to exceptional care. Employees enjoy a supportive and inspiring environment that emphasizes growth, learning, and development. They are committed to helping employees realize their potential and feel empowered, making Avery Healthcare a preferred choice for many residents and team members alike.
Details
- Date posted: 23 July 2026
- Pay scheme: Other
- Salary: £37,000 to £40,000 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 1529705886
- Job locations: Avery Healthcare, Hatfield, AL10 0FJ, United Kingdom
Job responsibilities
Package Description:
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.
When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Client Liaison Manager at Acacia Mews Care home in Hertfordshire. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as Client Liaison Manager will be to manage the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base and maximising revenue.
Other responsibilities will include:
- Ensuring that sales targets and Sales & Marketing deadlines are met and adhere to brand standards.
- Assisting in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
- Managing and keeping up to date the information on the pipeline of potential members, and when they are likely to become residents to maximise revenue.
- Developing new contacts and maintain regular and close contacts with all key care influences.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.
Our ideal candidate must:
- Have a full UK and clean driving license
- Be able to negotiate with skill and expertise.
- Possess effective interpersonal skills and professional telephone manner.
- Be able to prioritise your own workload.
- Ideally have a background in a previous sales position.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person specification
Qualifications
Essential
- To qualify for the Client Liaison Manager role, candidates must have a full, clean UK driving license and possess effective negotiation and interpersonal skills. A professional telephone manner and the ability to prioritize their own workload are also required. While not mandatory, a background in previous sales positions is ideal for applicants, as it enhances their ability to manage the sales and marketing processes effectively.
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Applying for this NHS job
This advert is for Client Liaison Manager with Avery Healthcare Group Ltd. in Knowle, Midlands, United Kingdom. It is listed as a Manager and corporate role. The advertised salary is £37,000 to £40,000 a year. The contract type is Permanent. The application deadline is 12 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (23 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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