Clerical Officer/Typist - Dermatology

Job overview

An exciting opportunity has arisen in the Dermatology Department at the Norfolk and Norwich University Hospital to join the Administration team as a Clerical Officer.

As part of this busy and varied role, the successful candidate will support the Admin team by providing a high-quality support service, producing professional letters and documents as well as various administrative tasks.

Main duties of the job

The role includes typing patient letters relating to clinics in accurate and timely manner, updating RTT according to trust guidelines and data entry into a wide variety of trust programs as well as supporting the senior secretarial team.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

The successful candidate will be expected to have excellent communication, organisational skills with the ability to work independently and as part of a larger team.

Detailed job description and main responsibilities

• Type patient letters relating to clinics in accurate and timely manner and be able to prioritise workload with the support from the Medical Secretaries/Admin manager
• Locate, request and track hospital notes to the department and Health Records Library and file results and correspondence appropriately.
• Communicate electronically with secretaries regarding actions to be outcomed from typing to ensure 18 week targets are met.
• Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases.
• Work in line with department guidelines and policies, and offer suggestions for improvements to procedures/policies to support the continual development of the service.

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note that this advertised position, which is part of occupation code 4217 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.