Clerical Officer/Receptionist

Job summary

Job Summary An exciting and rewarding opportunity has arisen to join our Anticoagulation Service in the Oncology CSU. We are looking for an enthusiastic and well-motivated individual to join our team on a 30-hour per week fixed-term contract for 6 months to cover maternity leave working Tuesday, Wednesday, Thursday, and Friday. Excellent customer service is essential to support a positive patient experience. You will be required to prioritise your own workload and meet short deadlines and support the various referrals to treatment targets. You will recognise the importance of data protection and confidentiality. All staff are responsible for working with colleagues to maintain and improve the quality of services provided to our patients and service users. The successful candidate will need to possess excellent communication and organisational skills and good IT skills with the willingness and commitment to learn multiple patient management systems whilst also adhering to all policies and procedures. They will have the ability to prioritise their own workload as well as working as part of a team. They should also demonstrate exceptional skills in customer care, ensuring all matters are dealt with in a sensitive and timely manner.

Main duties of the job

Why you should join our Team The Leeds Cancer Centre is one of the most prestigious oncology departments in the UK, providing an ideal infrastructure for high-quality multidisciplinary cancer services and ensuring the best outcomes for the catchment population of West Yorkshire and the Yorkshire Cancer Network. The Oncology CSU includes medical and clinical oncology, specialist palliative medicine, haematology, as well as breast and endocrine surgery, thoracic surgery and gynaecology oncology. We are based within the Bexley Wing at St Jamess Hospital. The Anticoagulation Administration team operates within a highly collaborative team environment, working closely with the wider multidisciplinary team to ensure the delivery of highquality patient care across LTHT trust sites and community settings

Job responsibilities

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.