Clerical Officer

Job overview

We are seeking to recruit a motivated Clerical Officer to join our friendly, supportive and hardworking team in the Breast Unit, at Eden Breast Screening Unit, Cumberland Infirmary Carlisle.

The successful candidate will be required to provide administrative support within the Breast Screening Admin Office, which includes reception duties, managing patient appointments, answering patient enquiries, image and medical records handling, use of computers and data input. The post involves liaising with many NHS professionals, support staff and the general public to ensure an efficient and effective service. You will be a cheerful, versatile and helpful team-worker, literate and methodical, with excellent communication skills, able to relate well to people and put them at ease.

Main duties of the job

The successful candidate will provide comprehensive administrative support within the Breast Screening Administration Office. Duties will include reception responsibilities, booking and managing patient appointments, responding to patient enquiries, handling medical records and imaging information, and accurate data entry using computer systems.

The role requires regular liaison with a wide range of NHS professionals, support staff, and members of the public to help ensure the service runs efficiently and effectively. The successful candidate will be a positive, adaptable and supportive team member who is organised, methodical and able to communicate clearly. They will be confident interacting with people, helping to create a welcoming environment and putting patients at ease.

A proven ability to work with a diverse range of staff at all levels, alongside experience using Information Management and Technology systems, is essential. Candidates must be highly organised, demonstrate excellent attention to detail, and possess strong communication skills. We are committed to supporting the ongoing professional and personal development of all colleagues across the department.

Detailed job description and main responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL).  Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date